TEMA:

Hi there,

I have since a couple of weeks a huge problem with my forms not coming through my mails only SPAMS.i would love to know where I can change the header settings for changing the mail configuration.

please help me

regards

Hi,

please go to System->Global Configuration->Server->Mail settings->and there you can change mail config.
As mailer you can user php or smpt

Let me know if you need more help

Regards,
Tihana

Hi,

Thanks for your quick response.

do you mean in Joomla configuration screen ?
Because I already done the change request.

Thanks

Hi,

yep, I mean this.

But I have a question, when you submit your form, email is saved to spam folder?

Sorry, if I missunderstood you

Regards,
Tihana

Hey you don't have to apologize, I mean my English is probably not so good

I'll explain it in depth.

My forms usually came to the right e-mail (info@nkgb-cnhb.be)but since a couple of weeks I have notice that all those answers came right into de SPAM box of my mail, also this is not possible to allow those forms to get through the SPAMS they'll always come right in the unwanted mails.

I need to change the return path of the form but I can't find them.

Do I have to change the settings through filezilla ?

Hi,

it is a little hard to tell, but you can contact your email provider @nkgb-cnhb.be, because I think they can solve this (that email come as always, not in spam).

Let me know the result

Regards,
Tihana