TEMA:

I have several forms where I use the admin email (it actually gets sent to our property manager), and that works a far as I can tell but the mailback email does not. This is supposed to be a "copy" of a reservation sent back to the person who is making the reservation, but it just doesn't happen.

I'm having the exact same problem (not getting mailback emails) and the configuration is almost identical to this person's.

I get the admin email but not the mailback.

I have found the documentation to be less than helpful.

Hi,

@tamaragwen, @Mike Gaskey

Can you send me your backend access so I can check this out for you ?
Send your info to support@crosstec.org and make sure to add this topic as a reference.
Also add your username to the email.

Will get back to you ASAP.

Rgds,
Mario

Hello
I have the same problem here
How did you resolve it please?

Hello,

Please check whether the messages arrived as spam to a person filling in the form.

Furthermore, please try to disable the "Content - Email Cloaking" plug-in to see whether that changes anything.

Let me know the result.

Regards,

Mihaela

Hi there,

got same problem. Admin mails works perfectly, but Mailback does not work. Mail is not send. I have tried several email addresses, including spam folder checked.

Any idea?