When I try to work with Breezingforms, I get a white screen on the front end. How do I fix it?

A so called "White Screen" is in general a PHP error and could have multiple reasons. In order to help you with this kind of error we need some further information.

Please contact our support forums and provide the PHP error_log file from your server. Please make sure that you send us the PHP error_log and NOT the access error_log.

If you do not have access to this file please ask your hosting provider to share this information.

 

Here are some potential solutions to this issue:

1. The RokCandy macro component messes up other components unless you go into the Component > RokCandy settings and turn off all of the "Basic" macros (there are about 6 of them). You can leave all the special template overrides active as they only apply to the RT templates and don't muck with anything else. Once I did this, I was able to see my forms without any problem.

(Thanks to Kelly for sharing your solution!)

2. Since One.com upgraded PHP, we have been getting a white screen. I found a working solution. 

If you are having this problem and One.com is your webhost, try configuring the Joomla Email settings as follows:

 

Mailer: SMTP-Server

Email: your@email.com (replace this with your Email address)

From: name of the website (the name you want in the FROM field)

Sendmail pad: /usr/sbin/sendmail

SMTP authentication: No

SMTP security: none

SMTP port: 25

SMTP username: empty

SMTP password: empty

SMTP host: mailout.one.com

 

(Thanks to Erik for sharing your solution!)

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