I created summarize elements using the instructions I found in the KnowledgeBase, but when I test my page, the summaries are all empty. How can I fix this?

For reasons we have not yet been able to determine, the summarize fields occasionally just do not 'take,' even if they have been coded correctly. One workaround we have found is to try copying the elements that contains your summarize elements, and then paste them back in again. To do so, highlight the element name in the left-hand directory 'tree,' then right-click on it and click on COPY. Next, highlight the Page line in the directory tree that contains your summarize elements, right-click on it and then click on PASTE.

Once you have done that for each element, you need to delete the original elements that you created. (They should be the ones at the top of the page. Your copied elements will show up below them.)

Now open up each of the summarize elements and make sure they are correctly mapped to your original elements. Click on SAVE PROPERTIES for any summarize element that you have to change, and then click on the SAVE icon in the upper right-hand corner of the screen to save the form itself.

Section Short-Cut

If your summarize elements are contained within a section, this becomes much easier. You can then highlight the SECTION name in the left-hand directory 'tree,' right-click on it and click on COPY.

Next, Highlight the Page line in the directory tree that contains ysour summarize elements, right-click on PASTE.

Now open up each of the summarize elements and make sure they are correctly mapped to your original elements. Click on SAVE PROPERTIES for any summarize element that you have to change, and then click on the SAVE icon in the upper right-hand corner of the screen to save the form itself.