TOPIC:

Breezingforms & Thunderbird 1 month 1 week ago #274111

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  • alecsrus
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BREEZINGFORMS is used to send messages to the technical support of the site. The user enters his information and his email into the fields, sends a message. The message comes as an email to the technical support staff.

In order for employees to respond, they need to copy the user's email in the body of the letter and paste it into the "To" field. This increases the time to write a response.

We use Thunderbird, where it is possible to make a plugin. A plugin is needed that would take the user's email from the body of the letter and insert it into the "To" field.

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Breezingforms & Thunderbird 1 month 1 week ago #274121

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  • Mirec
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Hi,

could you please try this solution below:


crosstec.org/en/support/online-documenta...-reply-to-field.html

Submitting your form you should get senders email in your Admin email notification and be able to Reply-To him.


Let me know!

Regards,
Mirko

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