TOPIC:

Membership warning 1 week 3 days ago #261541

  • Topic Author
  • itwebservices
  • Offline
  • Gold Breezer
  • Gold Breezer
  • Posts: 402
  • Thanks: 0
Hi,

I have lifetime subscription and I have added the key to Breezing Form and periodically it ask me to re-enter the code. Could you tell me how can I solve this issue?

The warning I get is
Warning
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your installation before you start updating.

BreezingForms Pro
Please enter your update key in the BreezingForms configuration.
Without this key you won't be able to receive future upates.
You can get your personal update key at Crosstec.org in the My Account => My Downloads section after login.
If your membership is expired, you can renew it by purchasing a membership.

Thank you.

Please Log in or Create an account to join the conversation.

Membership warning 1 week 3 days ago #261543

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Posts: 6455
  • Karma: 3
  • Thanks: 456
Hi,

can you please check the table #__updates and see if there is an entry for BreezingForms Pro? (should be on the last page or close to it).
Then check its "extra_query" column. If it is empty, then add your key there like this

key=YOURKEY

This will basically update the cache and it should work.

Let me know the result

Regards,
Tihana

Please Log in or Create an account to join the conversation.

Membership warning 1 week 3 days ago #261554

  • Topic Author
  • itwebservices
  • Offline
  • Gold Breezer
  • Gold Breezer
  • Posts: 402
  • Thanks: 0
Hi,

No, there isn't a BF records in the table #__updates because I have re-entered before the key. But after few days it will ask to re-enter the key. Is there any else that I can do not to ask it again and again?

Thank you.

Please Log in or Create an account to join the conversation.

Membership warning 1 week 3 days ago #261558

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Posts: 6455
  • Karma: 3
  • Thanks: 456
Hi,

Did you check column extra_query in the table #__updates ? And add the key?

Please make sure that cache i cleared and set to off in system->global config->system

Regards,
Tihana

Please Log in or Create an account to join the conversation.

Membership warning 1 week 3 days ago #261575

  • Topic Author
  • itwebservices
  • Offline
  • Gold Breezer
  • Gold Breezer
  • Posts: 402
  • Thanks: 0
No, there isn't a BF records in the table #__updates. "extra_query" column exists but not for BF.

Also, the cache is already "off".

Please Log in or Create an account to join the conversation.

Membership warning 1 week 3 days ago #261576

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Posts: 6455
  • Karma: 3
  • Thanks: 456
Hi,

please add key in extra_query column, as I said before:
crosstec.org/en/forums/coding-consultanc...-warning.html#261543

Regards,
Tihana

Please Log in or Create an account to join the conversation.

Time to create page: 0.093 seconds

BreezingForms Pro 1.4.7 for WordPress Released!

Available in the membership section.

September Discount!

Massive discounts on all subscriptions!

Get Your Subscription Here

Quick Links

Downloads

BreezingForms

ContentBuilder

BreezingCommerce

Templates

Documentation

BreezingForms

ContentBuilder

BreezingCommerce

Apprendre BreezingForms (French Community)

Apprendre et maîtriser BreezingForms par des tutoriels et exemples, le tout en français

breezingforms.eddy-vh.com

Questions et réponses sur les forums de l'AFUJ

AFUJ

Special Offer

Summer Sale! All subscriptions at a special price!

Includes prio support, all of our current and future Joomla!® extensions and Joomla!® templates for the duration of your membership.

Get it from here

3rd Party Discount - 25% Off

We help you to keep your costs under control. If you are a new member and purchased a form building tool from a different form vendor, then you'll get a 25% discount on our subscription plans.

How to receive the discount:

Send us a quick email to sales@crosstec.org with a proof of purchase (for example a paypal receipt), await payment instructions and enjoy your membership!