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mobile forms 1 month 1 day ago #257182

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  • jvkeller
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Sorry, Been ridiculously busy.

It's actually already set to the Default upload. I don't have html5 or flash selected.

Should I enable multi file uploads?

I have adjusted the input times in php settings to see if that helps.

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mobile forms 1 month 23 hours ago #257193

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  • tihana.krivic
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Hi,

you can enable this, but I'm not sure it will help.

I have adjusted the input times in php settings to see if that helps.

Please let me know if this helped :)

Regards,
Tihana

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mobile forms 2 weeks 1 day ago #258065

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  • jvkeller
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I was just informed that this did not help...

Where do I look next?

"We have had 7 complaints today about the people not being able to submit the form. The lady just now is on her laptop...had trouble signing it and it froze when she pushed submit...

This is not fixed... People fill out online forms daily to order items the internet and companies are full of online forms..I just filled one out for Lands End last night and Chewy two days ago...they don't have any issues with their forms.

Is there a reason we are having so many issues.. do you need to start over and do again? I don't know what to tell people... they resort to printing it out and then scanning. One man drove 2 hours today because he could not get it to go through.. Did your Joomla people tell you what could be wrong? "

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mobile forms 2 weeks 13 hours ago #258082

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  • jvkeller
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I disabled the signature field to see if it helps...

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mobile forms 2 weeks 1 hour ago #258093

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Hi,

this is weird issue. I asked my colleagues in crosstec, and they told me that you can try to remove signature field.

Please let me know if it helps

Regards,
Tihana

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