TOPIC:

Form Sends Multiple Emails to Single Admin 1 month 2 days ago #248468

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  • rxy122
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I created a questionnaire using breezingfroms, where if a user answers "Yes" to 5 more questions they have an option to submit their responses to the office via email. When a user selects to send their responses, the Admin email receives multiple responses for a single entry. Even if I click the submit button once, the Admin email get 4-10 email responses for a single submission. Please help. I just want 1 email response per submission.

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Form Sends Multiple Emails to Single Admin 4 weeks 1 day ago #248494

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  • tihana.krivic
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Hi,

Multiple emails could happen if there is some custom email sending involved in custom code being used in a submit piece.
Can you please set the code from submit pieces here?

Regards,
Tihana

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Form Sends Multiple Emails to Single Admin 4 weeks 1 day ago #248537

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  • rxy122
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Tihana,

I have both the begin submit and end submit pieces set to none.

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Form Sends Multiple Emails to Single Admin 4 weeks 1 day ago #248539

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Hi,

please take a look at your php_error_log of your server, if you can't find it, ask your host to provide you with this

Regards,
Tihana

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Form Sends Multiple Emails to Single Admin 4 weeks 1 day ago #248546

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  • rxy122
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Hi Tihana,
I checked the error logs and there is nothing there.

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Form Sends Multiple Emails to Single Admin 4 weeks 1 day ago #248549

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Hm...can I take a look?
If yes, can you provide me with backend link and login information?
Use this:
[confidential]
//your info here
[/confidential]

Regards,
Tihana

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