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Upload 4 months 1 week ago #244913

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  • Luisserafim
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Hi!

I am experience some errors on upload.

Upload is mandatory and I am receiving emails without attachments.

Can you help?

Best regards

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Upload 4 months 1 week ago #244916

  • tihana.krivic's Avatar
  • tihana.krivic
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Hi,

in your upload element->Advanced->check "Attach to admin mail(s)"

Let me know if it is ok now :)

Regards,
Tihana

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Upload 4 months 1 week ago #244917

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  • Luisserafim
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Hi Tihana.

Is checked!

The problem is that you can not advance ou send the form without attachments, and some records have no attachments.

How is this possible?

The "Choose files" button is required and has a validation from the library: ff_flashupload_not_empty.

So you can´t send forms without attachments, right? but we are receiving a lot of forms without attachments.

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Upload 4 months 1 week ago #244919

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Hi,

what upload type do you use? HTML5 or Flash Uploader?

Regards,
Tihana

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Upload 4 months 1 week ago #244920

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  • Luisserafim
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HTML5

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Upload 4 months 1 week ago #244922

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  • tihana.krivic
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Hi,

for ff_flashupload_not_empty make sure you have checked options -> Use HTML5 upload and Use Flash upload (legacy)in Advanced Properties.
Then the user will have to upload the file, and you will recive email with attachment.

Let me know if this works

Regards,
Tihana

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