TOPIC:

Payment Method not working 3 months 2 weeks ago #261150

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  • davidhicks
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Joomla 3.9
Recently downloaded BreezingCommerce
Installed plugins "flatrate" and "Paypal"
Filled in parameters for "paypal" plugin as a test site with Sandbox info and access token
Installed module "Minicart"
Created Category and product
Created menu item
Cart is working
As I move through the ordering process I get to checkout-Billing Information-Billing method.
I chose to register. I fill out the registration form completely.
The next step would be to go to "Payment Method". When I click on that option - nothing happens.
It seems that either the registration page is not responding, or there is something wrong with my payment method.

Question: Can you help me trouble shoot the issue?

Thanks

Dave Hicks

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Payment Method not working 3 months 2 weeks ago #261157

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  • tihana.krivic
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Hi,

when you click on payment method, could you please check if there is any error in Console (right click to browser->inspect->Console)?

And are you enable that plugin in BreezingCommerce->plugins?

Regards,
Tihana

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Last edit: Post by tihana.krivic.

Payment Method not working 3 months 2 weeks ago #261190

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  • davidhicks
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Thanks for the reply Tihana.

I opened Console but do not see any error messages. Actually, I don't get anything in Console.

I have only 2 plugins enabled: "flatrate" and "paypal".

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Payment Method not working 3 months 2 weeks ago #261205

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Hi,

could I access to your page, and check where the problem is?

If yes, please send me login information, and backend link.

Use this tag:
[confidential]
[/confidential]

Regards,
Tihana

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Payment Method not working 3 months 2 weeks ago #261299

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This message contains confidential information

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Payment Method not working 3 months 2 weeks ago #261300

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  • davidhicks
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Thanks so much Tihana. I appreciate the help.

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