Missing order by using PayPal payment

  • info@web-media-kowalke.de
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info@web-media-kowalke.de replied the topic: Missing order by using PayPal payment

Hello.

I looked at the topic, but there is nothing in the database tables of this order.

Today, two orders came in from the same customer. Both were paid with paypal, but only one invoice has been created. The first invoice has not been generated and can not be seen in BC or in the databases. The customer has only paid.

A previous order was sent out with the previous invoice number. Then the second order bill from the customer above. The first order bill is simply missing.

We are slowly despairing of the problem.

Best regards

Andreas
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info@web-media-kowalke.de replied the topic: Missing order by using PayPal payment

Hello,

I have a new insight. The invoices and emails are not generated when a customer wants to shop with paypal and the smartphone (mobile).

Does somebody has any idea?

many Greetings
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info@web-media-kowalke.de replied the topic: Missing order by using PayPal payment

Could it be, that breezingcoomerce ist died? Nobody wants to answer my Question or has an idea?
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