I'd be happy to help you troubleshoot the issue with the captcha on your website. Here are a few steps you can take to diagnose and potentially resolve the problem:
1. Clear your browser cache: Sometimes, cached files can interfere with the proper functioning of the captcha. Clearing your browser cache can help eliminate this possibility.
2. Check the captcha settings: Ensure that the captcha settings on your website are correctly configured. Verify that the necessary API keys or credentials are correctly entered, and that any required configuration options are properly set.
3. Test the captcha on a different browser: Try accessing your website and completing the captcha using a different browser or device. This can help determine if the issue is specific to a particular browser or device.
4. Verify the WAF Exception parameter: Double-check that the WAF Exception parameter in admintools is correctly inserted. Ensure that the exception is properly configured to allow the captcha functionality to work without interference from the web application firewall.
5. Check for conflicting plugins or extensions: If your website uses any additional plugins or extensions, temporarily disable them one by one to identify if any of them are causing conflicts with the captcha functionality.
6. Review any recent changes: If the captcha was working previously but stopped after an update, review the changes you made to identify any potential causes. Revert those changes if necessary, or investigate if they could have affected the captcha functionality.
7. Contact the captcha provider: If none of the above steps resolve the issue, reach out to the captcha provider's support team for assistance. They can provide specific guidance or troubleshoot the issue from their end.
Remember to always keep backups of your website before making any significant changes, especially if you're unsure about the outcome. This allows you to restore the website to a previous working state if needed.
If you <a href="
www.protectionpick.com/">provide more specific details about the captcha system you're using, the CMS or platform your website is built on, or any error messages you're encountering, I can provide more targeted assistance.
Regard
Mr Swepson
