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Forms on submit give "error:error" 4 days 23 hours ago #281373

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  • Maureen-GPQ
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I have two forms on my site. One of them seems to work fine. The other when submitted gives a popup box saying

www.mysite.com says

Error: error

Please see the video linked here to see what I am talking about. I have the inspector error console open during the process but I do not see anything to tell me what is going on.

screenrec.com/share/6yCd3Skz10

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Forms on submit give "error:error" 4 days 16 hours ago #281397

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hi, in the developer console, I can see an error 500 which usually means php error.
could you check your php_error.logs for anything that can be used to determine the issue behind? your hosting company should be able to tell you where you can find php errors. however, please make sure to really get the PHP errors, not apache logs or other unrelated logs (depending what hosting company it is, the support might reply with generic responses).

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Forms on submit give "error:error" 3 days 22 hours ago #281426

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I'm not seeing any errors pop up in the error logs when this is triggered. I even forced an error by causing an intential 500 error in the htaccess just to make sure that the logs were recording.

When I trigger the error:error popup by submitting the form nothing shows up in the logs.

Also, did you see in the video what the back end editor looks like? I can't edit any of the fields of the form.

If you need to look at it directly here is the link:

www.ladfnewmarkets.org/contact2

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Forms on submit give "error:error" 3 days 22 hours ago #281427

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The hosting company finally got me some help. here is a photo of the error.
Attachments:

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Forms on submit give "error:error" 3 days 8 hours ago #281453

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Please follow this then (even if you use Joomla3): crosstec.org/en/forums/5-bugs/132224-0-c...html?start=54#280828

If you still encounter this error after the package upgrade, please let me know.

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Last edit: Post by TheMuffinMan.

Forms on submit give "error:error" 3 days 2 hours ago #281474

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I'm using Joomla 4. As it mentioned in that linked post I downloaded fresh copies of BF Pro, extracted, and then installed the component, module, and system plugin. I also went ahead and installed the gdata plugin even though we are not using it as far as I know.

Unfortunately I am still getting the same error both in the front end and also still unable to see any of the fields when trying to edit the contact form in the back end.

Still receiving fatal error code shown in the photo in the previous post.

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