TOPIC:

Cuts off my HTML code in the mailback Emails 3 weeks 1 day ago #263047

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  • haaniii
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Hi,

I've created a html source code for my mailback emails in my form. But after saving , it keeps cut off my code on the same place. It's like it's a limit of maximum characters.

Is there any solutions to this?
Please help.

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Cuts off my HTML code in the mailback Emails 3 weeks 1 day ago #263050

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  • tihana.krivic
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Hi,

have you add this code in form->Advanced->More options->Mailback mails->Edit Email: check Custom?

Regards,
Tihana

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Cuts off my HTML code in the mailback Emails 2 weeks 1 day ago #263263

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  • haaniii
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Sorry for late reply.

But Yes, exactly.

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Cuts off my HTML code in the mailback Emails 2 weeks 1 day ago #263264

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Hi,

can I check it on your backend?

If yes, please send me login info and backend link

Use this tag:
[confidential]
[/confidential]
Please write name of form too

And the code which you use, please put here

Regards,
Tihana

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Cuts off my HTML code in the mailback Emails 2 weeks 1 day ago #263268

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Here it comes:

This message contains confidential information


The code is 734 lines long but after saving it cuts it to 608 lines

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Cuts off my HTML code in the mailback Emails 2 weeks 1 day ago #263271

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Hi,

1) please go to phpmyadmin and find table:
#__facileforms_forms

2) click on Structure

3) find mb_email_custom_template click on Change

4) as a Type instead of TEXT, select LONGTEXT->Save it

5) do the same for email_custom_template

Let me know if this helps, and if there is 734 lines of code now

Regards,
Tihana

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Last edit: Post by tihana.krivic.
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