TOPIC:

Form not send to email address 2 weeks 4 days ago #261253

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  • stof
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Hi,

I got the latest breezingforms:
BreezingForms 1.9.1 Stable (build 941) - Configuration

And php 7.4
And the latest joomla version 3.9.28

The PHP mail is working. I cheched this.

But I do not receive the admin emails... What could be wrong here?

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Form not send to email address 2 weeks 4 days ago #261254

  • Mirec's Avatar
  • Mirec
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Hi,

FOR ADMIN EMAILS

1. Have you defined a default email address in Components > BreezingForms > Configuration?

2. In the form's properties, have you checked the MAIL NOTIFICATION box and (if sending to an address other than the default email address) specified the MAIL RECIPIENT(S) in the next field?

3. In the form's properties > Advanced tab > More Options > Admin Email tab, is the Email set to default or custom? If it is set to custom, have you added labels and values?

Regards,
Mirko

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Form not send to email address 2 weeks 4 days ago #261261

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  • stof
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Hi ,

Thanks for your answer.

I checked all three. And all 3 are filled in.

Could there be something else ?

Thanks

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Form not send to email address 2 weeks 4 days ago #261262

  • Mirec's Avatar
  • Mirec
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Hi,

could you do a little test?
Go to Joomla > System > Global Configuration > Server > Mail Settings.
Insert your email address and click on "Send Test Mail".
If the email doesn't arrive in your inbox, then it's a server issue.
If it comes, it's a BF issue.

Regards,
Mirko

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Form not send to email address 2 weeks 4 days ago #261263

  • tihana.krivic's Avatar
  • tihana.krivic
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Hi,

also, in System > Global Configuration > Server > Mail Settings > instead of PHP mailer, test SMTP mail > click on button Send Test email, and check if email is arrive in inbox.

And please check spam messages, it could happend that emails is saved in spam folder

Regards,
Tihana

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Form not send to email address 2 weeks 4 days ago #261264

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  • stof
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Thanks for your answer.

I already did that test and it works. I receive the joomla test email in my emailbox.

Its strange cause on other sites it works properly.

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