TOPIC:

Thank you page cached and won't go away! 1 year 7 months ago #260375

  • Topic Author
  • jgribble
  • Offline
  • New Member
  • New Member
  • Registered
  • Posts: 12
  • Thanks: 0
I have read repeated posts which state that the extension doesn't have a cache. But it does. Where?
I know this because I created a thank-you page.
When I found that it published on top of the form no matter what I did, I deleted the page.
While I am working I never have cache turned on.
But I made doubly sure and cleared all site cache plus deep cache clean in Chrome.
Nothing.
It's still there.
Inspecting the code I see it's still there and emanating from the page description which I created and then deleted, thinking to start all over.
What's really weird is that the remainder of the published form does respond to edits normally.
Is only thank you-page which doesn't respond to edits.
Once created it seems impossible to delete.
It refuses to die.
Please rest assured I am not running any site or page cache.
No other extensions are acting up.
I thought maybe that when I saved a Joomla article was automatically created.
Not.
Anyone out there know why this happens and what can be done about it?
The attached screen shot ('"dracula element") shows the issue.
I have also included a backend screenshot to show that the thank-you page which still shows in frontend has been deleted.
Thank you
-Jim G.
Attachments:

Please Log in or Create an account to join the conversation.

Thank you page cached and won't go away! 1 year 7 months ago #260382

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Registered
  • Posts: 12079
  • Thanks: 778
Hi,

please go in your joomla backend to System->Global Configuration->System->System Cache->set it to off.

Let me know the result

Regards,
Tihana

Please Log in or Create an account to join the conversation.

Thank you page cached and won't go away! 1 year 7 months ago #260393

  • Topic Author
  • jgribble
  • Offline
  • New Member
  • New Member
  • Registered
  • Posts: 12
  • Thanks: 0
As I explained, I am working with cache turned off. Have cleaned expired cache repeatedly. All other edit functions work fine. Cannot delete thank-page once created. Why?
Thank you,
-Jim Gribble

Please Log in or Create an account to join the conversation.

Thank you page cached and won't go away! 1 year 7 months ago #260395

  • Mirec's Avatar
  • Mirec
  • Offline
  • Platinum Member
  • Platinum Member
  • Registered
  • Posts: 3262
  • Thanks: 161
Hi,

Could I access to your page, and try to find where the problem is?

If yes, please send me login information and backend link on email ma@evolutio.hr

Regards!
Mirko

Please Log in or Create an account to join the conversation.

Thank you page cached and won't go away! 1 year 7 months ago #260396

  • tihana.krivic's Avatar
  • tihana.krivic
  • Offline
  • Moderator
  • Moderator
  • Registered
  • Posts: 12079
  • Thanks: 778
Hi,

just one fyi before you send login info to Mirko's mail.

Please go to your form->Properties->and disable Last page is thank you page, then test it again

Regards,
Tihana

Please Log in or Create an account to join the conversation.

Thank you page cached and won't go away! 1 year 7 months ago #260397

  • Topic Author
  • jgribble
  • Offline
  • New Member
  • New Member
  • Registered
  • Posts: 12
  • Thanks: 0
It was the first fix I tried. I am happy to send a login and I appreciate this earnest support. We'll figure it out!
-Jim G

Please Log in or Create an account to join the conversation.

Moderators: ForumSupport
Time to create page: 0.057 seconds

Support Chat

Join our Discord chat and enter the Crosstec channels for live-support, chat forums and interact directly with the community!

After joining, please enter the Crosstec Area and use the #crosstec-support or #crosstec-general channels.

Quick Links

Downloads

BreezingForms

ContentBuilder

BreezingCommerce

Templates

Documentation

BreezingForms

ContentBuilder

BreezingCommerce

Apprendre BreezingForms (French Community)

Apprendre et maîtriser BreezingForms par des tutoriels et exemples, le tout en français

breezingforms.eddy-vh.com

Questions et réponses sur les forums de l'AFUJ

AFUJ

Subscribe to news and updates!

Special Offer

Sale! All subscriptions at a special price!

Includes prio support, all of our current and future Joomla!® extensions and Joomla!® templates for the duration of your membership.

Get it from here

3rd Party Discount - 25% Off

We help you to keep your costs under control. If you are a new member and purchased a form building tool from a different form vendor, then you'll get a 25% discount on our subscription plans.

How to receive the discount:

Send us a quick email to sales@crosstec.org with a proof of purchase (for example a paypal receipt), await payment instructions and enjoy your membership!

Live Support Chat Opened!

Join our Discord chat here and enter the Crosstec channels to receive live support and talk directly to the team!