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Slow time on saving records in Content Builder 2 weeks 6 days ago #257903

  • tihana.krivic's Avatar
  • tihana.krivic
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Hi,

it is a little hard to tell what caused this, but I will work on this all day.

Also, did you try to increase values in php.ini, like this:
memory_limit: 1024M
max_execution_time: 1200
max_input_time: 1200
post_max_size: 512M
upload_max_filesize: 512M
and check if this changes speed

Regards,
Tihana

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Slow time on saving records in Content Builder 2 weeks 5 days ago #257963

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Hi,

Beacuse it is a shared hosting server we could not increase the post_max_size and upload_max_filesize to 512M. The maximum we could have is 128M.
But we increased the rest as you suggested:

memory_limit: 1024M
max_execution_time: 1200
max_input_time: 1200
post_max_size: 128M
upload_max_filesize: 128M

We did some tests and unfortunately it stll takes almost 4 minutes for a record to save. :(

Our BF is prety big. It has 250 elements.
I believe that the number of the elements is responsible for that slow performance when we save the record through Content Builder .

Is there a fix for this? Maybe if we change some php code?
We use the latest BF PRO Version 1.9.1 build 941 (joomla3 )

Kind regards,
Manos.

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Slow time on saving records in Content Builder 2 weeks 5 days ago #257974

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Hi,

I assumed you have big form, while the content builder is slow.

I am working on this, I am investigating this problem

Regards,
Tihana

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Slow time on saving records in Content Builder 2 weeks 1 day ago #258155

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Hi.

Did you find what is causing the problem with slow time on content builder?

Kind regards,
Manos.

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Slow time on saving records in Content Builder 2 weeks 1 day ago #258161

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Hi,

sorry, I wasn't in the office few days, so I am working on this now.

When I find some info, I will come back to you

Regards,
Tihana

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Slow time on saving records in Content Builder 2 weeks 1 day ago #258163

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Hi Tihana,

thank you for your time.
I will wait for your feedback.

Kind regards,
Manos.

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