TOPIC:

Form is not submitted 1 year 11 months ago #254264

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  • Musiime
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hello
I have form installed on Joomla 3.9.24
On submission, the form is not submitted and the final page is blank.

The same form works well on another website

Please help

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Form is not submitted 1 year 11 months ago #254265

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  • tihana.krivic
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Hi,

well it's hard to say what might be wrong without inspecting it.
Could you please send me login information and backend link that I can test it?

Use this tag:
[confidential]
[/confidential]

Please write name of form which I should check

Regards,
Tihana

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Form is not submitted 1 year 11 months ago #254282

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This message contains confidential information

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Form is not submitted 1 year 11 months ago #254287

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Hi,

ok I found that reCaptcha caused this.
I made a new test form BookingForm_test and instead of reCaptcha I added Captcha, and now all works ok

Regards,
Tihana

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Form is not submitted 1 year 11 months ago #254305

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Thanks very much,
I have changed it to Captcha as suggested.

Does that mean that we can no longer use the reCaptcha option on these forms?

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Form is not submitted 1 year 11 months ago #254307

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Hi,

please try to find new keys for recaptcha, and test it again.
If a problem is the same, please see if there is some errors in console (right click to browser->Inspect->Console)

Regards,
Tihana

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