TOPIC:

Keine E-Mail mit PDF mehr 3 months 6 days ago #246811

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  • 1987Jan
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Guten Abend,

ich betreibe 2 Webseiten. Bei der einen läuft alles ganz super da Markus mit dort bisher SUPER geholfen hat. Aber nun klemmt es bei der nächsten Webseite. Dort habe ich zahlreiche Formulare und keins sendet mehr eine E-Mail.

Ich habe dort seit Monaten nichts mehr eingestellt / verändert oder wie auch immer. Habe heute nun eine PRO-Version gekauft (und somit auch ein Update aufgezogen) aber es passiert nichts.

Hier ist eins der betroffenen Formulare.

File Attachment:

File Name: mypck_001_...8-17.zip
File Size:205 KB


Woran kann das liegen? Ich brauche dringend die E-Mailsendung.
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Keine E-Mail mit PDF mehr 3 months 5 days ago #246820

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Hi,

Please don't mind me if I answered in English :)

In your Global Configuration->Server->Mail Settings->which Mailer you use?
There you have the option "Send Test Mail". Please try this. Do you recive this "test mail"?

Regards,
Tihana

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Keine E-Mail mit PDF mehr 3 months 5 days ago #246825

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  • 1987Jan
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Hey

I can not speak English. That's why I use Google Translate.

Settings (see picture)

I receive a test email. But after submitting a form nothing happens.
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Keine E-Mail mit PDF mehr 3 months 5 days ago #246829

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Hi,

if you recive a test mail, maybe your mail with the submitted form is in a spam message. Please check it, and let me know

Regards,
Tihana

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Keine E-Mail mit PDF mehr 3 months 5 days ago #246831

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  • 1987Jan
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Hey

there is nothing in the spam folder (or something similar). I've already looked.

The form is displayed in "Manage Entries". And I can also import it via PDF.
But sending the email is important.
:(

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Keine E-Mail mit PDF mehr 3 months 5 days ago #246838

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Hi,

is it a problem for you that you post here your backend link,and login information inside confidiental tag, that I can take a look.

If it is not a problem for you, then use this tag for information.
[confidential]
[/confidential]

Regards,
Tihana

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