1.90 Build 931 Not sending emails in Joomla 3.9.15

  • thewedge
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thewedge created the topic: 1.90 Build 931 Not sending emails in Joomla 3.9.15

I sent a support ticket for this job, but haven't heard anything back so I am posting here. I installed the newest version 931 build into my site. When I test for sending emails, it doesn't send but does put the form into the database. I tested my Joomla Global parameters to send test and it sent. I used another form builder (too simple for my needs, but wanted to test) and the form sent. I installed an old version of Breezing forms 1.8.7 Stable (894) and it too sent emails. There is a problem with build 931 with Joomla 3.9.15. Please fix.
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mihaela replied the topic: 1.90 Build 931 Not sending emails in Joomla 3.9.15

Hello,

I have answered your ticket. Have you not received my response?

First of all, could you please check the spam folder?

Could you please send me your backend login info so I can take a look at this issue from the first hand?
It is really strange that the emails won't get sent with the new BreezingForms version. This is not a general bug, it usually sends emails properly.

Regards,

Mihaela
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thewedge replied the topic: 1.90 Build 931 Not sending emails in Joomla 3.9.15

No never received it. I checked my junk and there is nothing there. I got the email after posting the ticket and it came into my regular mailbox, so I can't see why yours would go to junk. Are you still around now to check this out.
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thewedge replied the topic: 1.90 Build 931 Not sending emails in Joomla 3.9.15

Hi Mihaela, I reinstalled the 1.9 and tested the forms and now they seem to be working. I don't know if there was some kind of glitch with the first two installs. Maybe the other version corrected something. Have no idea, so for the time being it seems to work. Thanks.
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mihaela replied the topic: 1.90 Build 931 Not sending emails in Joomla 3.9.15

Hello,

I am glad that reinstallation resolved the issue and that it seems to be working fine now.

It might have been that something went wrong on the previous installations.

The most important part is that it is now working.

Regards,

Mihaela
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Neppert replied the topic: 1.90 Build 931 Not sending emails in Joomla 3.9.15

Hi Mihaela,
I 've got the same problem, same build, same Joomla Version.
I tried the reinstall, but it fixed nothing.
The forms still are protokolled in the database, but the mail is not generated - neither to the admins, nor to the sender's copy.
What is your advice?
Best regards,
Katja
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