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Admin Mails not coming 11 months 3 days ago #237647

  • mihaela
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Hi again,

In that case, the problem is in this specific form.

Can you please try to install the package with that same form that you have sent to me and try to submit that form to see whether the Admin email will arrive.

Regards,

Mihaela

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Admin Mails not coming 11 months 2 days ago #237672

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  • monsterazor
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I tried everything but it didn't work.

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Admin Mails not coming 11 months 2 days ago #237682

  • mihaela
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Hello again,

In that case, it would be best if you sent me backend login info so I can look into this and try to figure out why that form is not sending admin emails.

You can send it to mihaela.kobovac@crosstec.org .

Regards,

Mihaela

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Admin Mails not coming 11 months 2 days ago #237694

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  • monsterazor
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Hi Mihaela;
I sent mail. Thank you so much.

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Admin Mails not coming 11 months 1 day ago #237708

  • mihaela
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Hello,

Thank you for the login info, but please send me a link to your site as well so I can log in.

Regards,

Mihaela

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Admin Mails not coming 11 months 1 day ago #237717

  • mihaela
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Hello,

After detailed testing, I came to the conclusion that admin emails are arriving (with a delay of few minutes) when the "Mailback as sender" is unchecked in the Advanced properties of the "e-Posta" field.

It might be that when the email from the form is set as sender it somehow recognizes the email as spam and it doesn't get sent.

Would it be ok for you to use it without setting the user's address as a reply-to address?

Regards,

Mihaela
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