Admin Mails not coming

  • Posts: 2553
  • Karma: 87
  • Thank you received: 343

mihaela replied the topic: Admin Mails not coming

Hi again,

In that case, the problem is in this specific form.

Can you please try to install the package with that same form that you have sent to me and try to submit that form to see whether the Admin email will arrive.

Regards,

Mihaela
#237647
  • monsterazor
  • Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 31
  • Thank you received: 0

monsterazor replied the topic: Admin Mails not coming

I tried everything but it didn't work.
#237672
  • Posts: 2553
  • Karma: 87
  • Thank you received: 343

mihaela replied the topic: Admin Mails not coming

Hello again,

In that case, it would be best if you sent me backend login info so I can look into this and try to figure out why that form is not sending admin emails.

You can send it to mihaela.kobovac@crosstec.org .

Regards,

Mihaela
#237682
  • monsterazor
  • Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 31
  • Thank you received: 0

monsterazor replied the topic: Admin Mails not coming

Hi Mihaela;
I sent mail. Thank you so much.
#237694
  • Posts: 2553
  • Karma: 87
  • Thank you received: 343

mihaela replied the topic: Admin Mails not coming

Hello,

Thank you for the login info, but please send me a link to your site as well so I can log in.

Regards,

Mihaela
#237708
  • Posts: 2553
  • Karma: 87
  • Thank you received: 343

mihaela replied the topic: Admin Mails not coming

Hello,

After detailed testing, I came to the conclusion that admin emails are arriving (with a delay of few minutes) when the "Mailback as sender" is unchecked in the Advanced properties of the "e-Posta" field.

It might be that when the email from the form is set as sender it somehow recognizes the email as spam and it doesn't get sent.

Would it be ok for you to use it without setting the user's address as a reply-to address?

Regards,

Mihaela
#237717
The following user(s) said Thank You: monsterazor
Moderators: ForumSupporttomeperica
Time to create page: 0.065 seconds

New Icon Packs Category!

Crosstec is now offering icon packs.

If you are a paying subscriber, icon packs are automatically added to your account.

Check out our icon packs page!

Live Support Chat Opened!

Join our Discord chat here to receive live support and talk directly to the team!

Summer Sale!

50% discount on all of our extension subscription plans, templates and icon packs!

Get Your Subscription Here

News and Updates

Get informed about new downloads, updates and more in our News and Updates newsletter.

All Extensions Subscription

Get 1 year access to all of our current and future products and 1 year of professional support -- 99 for just 49! (Summer Sale)

No support per domain or website installation limits! Includes all of our current and future Joomla!® extensions, Joomla!® templates for the duration of your membership. This means, by purchasing an All Extensions Subscription you'll have it all covered!

Get it from here

3rd Party Discount - 25% Off

We help you to keep your costs under control. If you are a new member and purchased a form building tool from a different form vendor, then you'll get a 25% discount on our subscription plans.

How to receive the discount:

Send us a quick email to sales@crosstec.org with a proof of purchase (for example a paypal receipt), await payment instructions and enjoy your membership!

Live Support Chat Opened!

Join our Discord chat here to receive live support and talk directly to the team!

Community Reward

Help us to create new extensions and plugins! With only $5 you help us a lot and get unlimited download access to all of our products, professional support and even more. Get your reward now!

Read More Here