TOPIC:

The form constantly forgets already saved options. 10 months 3 weeks ago #237459

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  • jooomlaa
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Here's what I've noticed, which I'm afraid is very annoying. If I select in a form under the form settings (via the button [more options]) e.g. in the tab "Scripts" in the group "Submit Script" select under Type radiobutton "Library" a script and then save, the setting is taken over and works perfectly. If I then go into the form configuration to e.g. edit the fields and save the form there via the menu button, the above settings for "Submit Script" are reset to "Special". So this setting always goes back to the default value. Thus my forms constantly forget important functions. This is very dangerous for the form function.
Please correct that. (I have a Premium LiveTime license)
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The form constantly forgets already saved options. 10 months 2 weeks ago #237463

  • mihaela
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Hello,

Can you please try to clear cache and see whether that resolves anything.

Go to Joomla > System. Clear Cache and Clear Expired Cache.
Check if you are running Joomla Cache on your website .
You can check it System > Global Config. > System > Cache Settings > System Cache > and set it to "Off".

Let me know the result.

Regards,

Mihaela

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The form constantly forgets already saved options. 10 months 2 weeks ago #237465

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  • jooomlaa
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I use a CacheClearing-Plugin in my Joomla projects, which deletes the complete cache after every saving of articles, modules, configurations etc., Joomla as well as template etc. This works very reliably and extensively.
This problem doesn't only affect one project. I use BF in all of my customer projects. It occurs everywhere.
I am a Joomla professional. I know Joomla very well (since 2007) and program extensions myself.

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The form constantly forgets already saved options. 10 months 2 weeks ago #237467

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  • Eddy.vh
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Hello.

I have already noticed this behaviour as well.
I then take the following actions.
I finish the form, save it, then insert the submit code and save it.
Then, do not save the form again, otherwise, the submit code will be reset by default.

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