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Randomly multiple Form submission 11 months 1 week ago #237299

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  • GreezeLee
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Hello
I use Breezing Forms Pro 1.9.0 with Joomla 3.9.10.
If the user submits the form, randomly it add multiple entries and sends multiple emails (from 3 to 14). Even if the user has only clicked the submit button once.
I already use a invisible reCaptcha.
Could you please help me?
Thanks.

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Randomly multiple Form submission 11 months 1 week ago #237314

  • MarioPuco's Avatar
  • MarioPuco
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Hi,

Go to your form > advanced >more options > form pieces > before form > add the following code in there :
echo '
<script>
 jQuery(document).ready(function(){
	jQuery("#bfSubmitButton").on("click", function(){ 
        jQuery("#bfSubmitButton").attr("disable", true); 
    });
    
 </script>
';

This will "disable" your submit button after 1st button click. Hopefully this will make only 1 submission and not 3-14 as you said.

Let me know if this works.

Regards,
Mario

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Randomly multiple Form submission 11 months 1 week ago #237335

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  • GreezeLee
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Hello Mario
Thank you for your answer. I've checked it in the Dev tools, the disabled attribute is set correctly on the button with your script. Unfortunately it doesn't help. There was a submission multiple times again.
I think it's another problem. A few times I've been able to reproduce it myself. And I'm sure I clicked only once on the submit button.

Best regards
Andreas

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Randomly multiple Form submission 11 months 1 week ago #237339

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  • MarioPuco
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Hey,

That's a shame that that script did not help :(
I'm thinking there is a greater issue here which should be reviewd on your hosting level.
Can you send me the domain for your website please ?

Regards,
Mario

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Randomly multiple Form submission 11 months 1 week ago #237342

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  • GreezeLee
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Hello Mario

I've experienced the problem on two forms:
1. www.atlas-suhr-valley.ch/frauenwochenende
2. www.erlebnis-woche.ch/kontakt

The 1. is really a problem, because it is a sign up page that is used a lot at the moment. And they sometimes get many email in response to their sign up and there are many records in the database (Yesterday 26 for one sign up).
At the moment I've done the following steps:
- Added a submit button as a control, that submits the form as action. With this step I've removed your script. But this didn't help anything. It's still the same.
- Replaced the invisible reCAPTCHA V3 with a reCAPTCHA V2 "I'm not a robot". There was no multiple submition so far. Maybe this helps as a workaround.

The 2. is still untouched. I did all the tests with 1.
If you would like to do tests, 2. would be easier. I'm the only recipient of the emails and there is no productive maintained list.

I haven't seen the multiple submission from different browsers:
-> Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko
-> Mozilla/5.0 (Linux; Android 9; CLT-L29) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.89 Mobile Safari/537.36
-> Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36
-> Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.100 Safari/537.36 OPR/62.0.3331.99

Thank you very much
Best regards
Andreas

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Randomly multiple Form submission 11 months 1 week ago #237343

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  • MarioPuco
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Hey,

Thanks for the info.
Can you send me your backend access so I can check this out for you ?
Send your info to support@crosstec.org and I will get back to you ASAP.

Regards,
Mario

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