Randomly multiple Form submission

GreezeLee
Topic Author
Offline
Fresh Boarder

Posts: 4
Thank you received: 0

GreezeLee created the topic: Randomly multiple Form submission

Hello
I use Breezing Forms Pro 1.9.0 with Joomla 3.9.10.
If the user submits the form, randomly it add multiple entries and sends multiple emails (from 3 to 14). Even if the user has only clicked the submit button once.
I already use a invisible reCaptcha.
Could you please help me?
Thanks.

2 weeks 17 hours ago #237299

MarioPuco
Offline
Administrator

Posts: 5896
Karma: 118
Thank you received: 544

MarioPuco replied the topic: Randomly multiple Form submission

Hi,

Go to your form > advanced >more options > form pieces > before form > add the following code in there :

echo '
<script>
 jQuery(document).ready(function(){
	jQuery("#bfSubmitButton").on("click", function(){ 
        jQuery("#bfSubmitButton").attr("disable", true); 
    });
    
 </script>
';

This will "disable" your submit button after 1st button click. Hopefully this will make only 1 submission and not 3-14 as you said.

Let me know if this works.

Regards,
Mario

Satisfied with our Support ?
PayPal Tip
===============================================
Need to renew Pro Support?
Buy Here!
===============================================
Satisfied?
Consider a membership!
===============================================
Like us on Facebook
===============================================

1 week 6 days ago #237314

GreezeLee
Topic Author
Offline
Fresh Boarder

Posts: 4
Thank you received: 0

GreezeLee replied the topic: Randomly multiple Form submission

Hello Mario
Thank you for your answer. I've checked it in the Dev tools, the disabled attribute is set correctly on the button with your script. Unfortunately it doesn't help. There was a submission multiple times again.
I think it's another problem. A few times I've been able to reproduce it myself. And I'm sure I clicked only once on the submit button.

Best regards
Andreas

1 week 5 days ago #237335

MarioPuco
Offline
Administrator

Posts: 5896
Karma: 118
Thank you received: 544

MarioPuco replied the topic: Randomly multiple Form submission

Hey,

That's a shame that that script did not help

I'm thinking there is a greater issue here which should be reviewd on your hosting level.
Can you send me the domain for your website please ?

Regards,
Mario

1 week 5 days ago #237339

GreezeLee
Topic Author
Offline
Fresh Boarder

Posts: 4
Thank you received: 0

GreezeLee replied the topic: Randomly multiple Form submission

Hello Mario

I've experienced the problem on two forms:
1. www.atlas-suhr-valley.ch/frauenwochenende
2. www.erlebnis-woche.ch/kontakt

The 1. is really a problem, because it is a sign up page that is used a lot at the moment. And they sometimes get many email in response to their sign up and there are many records in the database (Yesterday 26 for one sign up).
At the moment I've done the following steps:
- Added a submit button as a control, that submits the form as action. With this step I've removed your script. But this didn't help anything. It's still the same.
- Replaced the invisible reCAPTCHA V3 with a reCAPTCHA V2 "I'm not a robot". There was no multiple submition so far. Maybe this helps as a workaround.

The 2. is still untouched. I did all the tests with 1.
If you would like to do tests, 2. would be easier. I'm the only recipient of the emails and there is no productive maintained list.

I haven't seen the multiple submission from different browsers:
-> Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko
-> Mozilla/5.0 (Linux; Android 9; CLT-L29) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.89 Mobile Safari/537.36
-> Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36
-> Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.100 Safari/537.36 OPR/62.0.3331.99

Thank you very much
Best regards
Andreas

1 week 5 days ago #237342

MarioPuco
Offline
Administrator

Posts: 5896
Karma: 118
Thank you received: 544

MarioPuco replied the topic: Randomly multiple Form submission

Hey,

Thanks for the info.
Can you send me your backend access so I can check this out for you ?
Send your info to support@crosstec.org and I will get back to you ASAP.

Regards,
Mario

1 week 5 days ago #237343

Moderators: ForumSupport, tomeperica

Time to create page: 0.037 seconds

Need a custom form?

GWS-Desk.com is Crosstec's official partner for developing custom forms

New Icon Packs Category!

Crosstec is now offering icon packs.

If you are a paying subscriber, icon packs are automatically added to your account.

Check out our icon packs page!

Live Support Chat Opened!

Join our Discord chat here to receive live support and talk directly to the team!

Summer Sale!

50% discount on all of our extension subscription plans, templates and icon packs!

Get Your Subscription Here

All Extensions Subscription

Get 1 year access to all of our current and future products and 1 year of professional support -- 99 for just 49! (Summer Sale)

No support per domain or website installation limits! Includes all of our current and future Joomla!® extensions, Joomla!® templates for the duration of your membership. This means, by purchasing an All Extensions Subscription you'll have it all covered!

Get it from here

3rd Party Discount - 25% Off

We help you to keep your costs under control. If you are a new member and purchased a form building tool from a different form vendor, then you'll get a 25% discount on our subscription plans.

How to receive the discount:

Send us a quick email to sales@crosstec.org with a proof of purchase (for example a paypal receipt), await payment instructions and enjoy your membership!

Live Support Chat Opened!

Join our Discord chat here to receive live support and talk directly to the team!

Community Reward

Help us to create new extensions and plugins! With only $5 you help us a lot and get unlimited download access to all of our products, professional support and even more. Get your reward now!