Submit not working with file upload

  • Avya
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Avya created the topic: Submit not working with file upload

Hi,
I have a form with a not required file upload element (to attach a photo). When try to submit with a file attached it doesn´t work (upload process remains on 0% and never ends). But, if I don´t attach any file, submit works fine. Is it a bug?
Regards.
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MarioPuco replied the topic: Submit not working with file upload

Hi,

Can you send me the link to your form please so I can check it out ?

Regards,
Mario

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Avya replied the topic: Submit not working with file upload

Hi Mario! Of course. To access the form you will need an access code. I´ll give you the URL and 3 access codes to test the form, on confidential information.

This message contains confidential information


You can use any of these codes. Thank you!
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MarioPuco replied the topic: Submit not working with file upload

Hello,

Could you try the following :

1) Make sure that your /uploads folder has 0755 Permissions set ?
2) Can you try to disable Admin Tools and test the upload within my test form ?
3) Can you confirm that your /upload folder has enough disk space since every upload gets stuck at 0%~
4) Also, please verify that you have the following folder present on your server with permissions set to 755:
joomla_root\components\com_breezingforms\uploads\chunks

Question ! Does upload work if you create a test form with just 1 upload element ?

Rgds,
Mario

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  • Avya
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Avya replied the topic: Submit not working with file upload

Hi, I have checked the following:

1) My upload folder (/media/breezingforms/upload) has permission 755 and enough space
2) Same for /components/com_breezingforms/uploads/chunks
3) This website do not use Admin Tools (from Akeeba)

And I created a test form with just 1 upload element ( realidadalternativa.com/test-form ), then tried... and it works. Can you see what´s the problem?

Regards!
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MarioPuco replied the topic: Submit not working with file upload

Hi,

I can see that you are using HTML5 element.
Can you test it with regular upload please ? Just to see will it work that way.

Can you send me the form in a package so I can test it on my localhost please ?

Regards,
Mario

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