Cannot see image thumbnails in report when using PHP 7.1

  • Tini
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 8
  • Thank you received: 0

Tini created the topic: Cannot see image thumbnails in report when using PHP 7.1

Hi,

I'm testing BF with PHP 7.1.11 and noticed that the thumbnails of images uploaded are still missing in "Manage Records" view.

What I get is just a small blue image w/ a question mark inside and if I try to inspect it (Safari Inspector), I see a correct link to the final image but also a console error like "Failed to load resource: Frame load interrupted" (see sshot02.jpg).

I also tried to test with PHP 7.0.25 and everything works correctly.

Any hints ?

BF: v 1.9.0 931
Joomla: v 3.8.13

PS: sorry for resending this one again but I don't see my previous topic w/ same problem...maybe it got lost.

#233253
Attachments:
  • Posts: 5958
  • Karma: 119
  • Thank you received: 554

MarioPuco replied the topic: Cannot see image thumbnails in report when using PHP 7.1

Hi,

I just did a test with PHP 7.1.25 and 7.2 and everything is working fine for me :



So if you can test this and confirm 100% it's up PHP 7.11. I will push it to our "to-do" list.

If you maybe ever had a custom path for your upload folder or anything simmilar try to revert it to default values just to see if everything will work then.

Regards,
Mario

Satisfied with our Support ?
PayPal Tip
===============================================
Need to renew Pro Support?
Buy Here!
===============================================
Satisfied?
Consider a membership!
===============================================
Like us on Facebook
===============================================
#233282
Attachments:
  • Tini
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 8
  • Thank you received: 0

Tini replied the topic: Cannot see image thumbnails in report when using PHP 7.1

Hi Mario,
I've made some tests with these results:

1- changing path for uploads or use the default one doesn't solve: with php 7.1.11 thumbnails are still missing.
2- tried using php 7.2.12 and reports show image thumbnails correctly

I cannot test other php versions so it seems the problem is (at least) only with php 7.1.11 .
Thank you for your support.
Claudio
#233292
  • Posts: 5958
  • Karma: 119
  • Thank you received: 554

MarioPuco replied the topic: Cannot see image thumbnails in report when using PHP 7.1

Claudio,

If it's possible for you to keep php 7.2.12 for the time being until our team looks into this issue while php 7.11 is active that would be great !

Thank you for your input regarding this issue.

Regards,
Mario

Satisfied with our Support ?
PayPal Tip
===============================================
Need to renew Pro Support?
Buy Here!
===============================================
Satisfied?
Consider a membership!
===============================================
Like us on Facebook
===============================================
#233293
  • Tini
  • Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 8
  • Thank you received: 0

Tini replied the topic: Cannot see image thumbnails in report when using PHP 7.1

Hi,

don't worry, I still can use V7.0.25 for a while ...
Thank you !
Claudio
#233298
  • Posts: 5958
  • Karma: 119
  • Thank you received: 554

MarioPuco replied the topic: Cannot see image thumbnails in report when using PHP 7.1

Hi,

Thank you for your understanding !
Update to follow.

Regards,
Mario

Satisfied with our Support ?
PayPal Tip
===============================================
Need to renew Pro Support?
Buy Here!
===============================================
Satisfied?
Consider a membership!
===============================================
Like us on Facebook
===============================================
#233331
Moderators: ForumSupporttomeperica
Time to create page: 0.278 seconds

New Icon Packs Category!

Crosstec is now offering icon packs.

If you are a paying subscriber, icon packs are automatically added to your account.

Check out our icon packs page!

Live Support Chat Opened!

Join our Discord chat here to receive live support and talk directly to the team!

Summer Sale!

50% discount on all of our extension subscription plans, templates and icon packs!

Get Your Subscription Here

News and Updates

Get informed about new downloads, updates and more in our News and Updates newsletter.

All Extensions Subscription

Get 1 year access to all of our current and future products and 1 year of professional support -- 99 for just 49! (Summer Sale)

No support per domain or website installation limits! Includes all of our current and future Joomla!® extensions, Joomla!® templates for the duration of your membership. This means, by purchasing an All Extensions Subscription you'll have it all covered!

Get it from here

3rd Party Discount - 25% Off

We help you to keep your costs under control. If you are a new member and purchased a form building tool from a different form vendor, then you'll get a 25% discount on our subscription plans.

How to receive the discount:

Send us a quick email to sales@crosstec.org with a proof of purchase (for example a paypal receipt), await payment instructions and enjoy your membership!

Live Support Chat Opened!

Join our Discord chat here to receive live support and talk directly to the team!

Community Reward

Help us to create new extensions and plugins! With only $5 you help us a lot and get unlimited download access to all of our products, professional support and even more. Get your reward now!

Read More Here