Form doesn't submit (Urgent)

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Projektteam created the topic: Form doesn't submit (Urgent)

Hallo,

the form doesnt sumbit and i get JS error : TypeError: item[1] is undefined; can't access its "substr" property / bfAjaxObject101/this.handleResponse
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MarioPuco replied the topic: Form doesn't submit (Urgent)

Hi,

Can you try to run the form in iFrame and see whether it changes anything.

If you're linking your form directly with the Menu Item, please do the following:
Go to the Menu Item > Add Form tab > Run in iframe > Yes.

If you're embedding the form inside an article, please do the following:
Go to Extension > Plugins > BreezingForms > Use IFrames > Yes.

Also I think you will need to set your iFrame height to 100% so your form is rendered properly.
Go to your forms Advance Options > More Options > Autoheight iFrame and set it to "on" + set the width to 100% also

Regards,
Mario

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#231879
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Projektteam replied the topic: Form doesn't submit (Urgent)

Thank you for your Quick Answer, but its doesn't work.
i sill have JS error
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MarioPuco replied the topic: Form doesn't submit (Urgent)

Hi,


Can you send me your backend login information so I can check this out for you ?
Please send your info to support@crosstec.org and reference this topic + what form to check in the email you like.

Regards,
Mario

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#231884
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MarioPuco replied the topic: Form doesn't submit (Urgent)

Hi,

Can you try to replace your Captcha with Google ReCaptcha please since the error in your browser console points to smtn/smtn/checkCaptcha/....

Add ReCaptcha 2.0 and everything should be okay.

To add ReCaptcha 2.0 is easy :

Create a new element > ReCaptcha > Add Private + Site Key from Google ( www.google.com/recaptcha/intro/v3beta.html ).

Rgds,
Mario

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#231895
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