Timeout on submit, Thankyou page not displaying, submission saved and emailed

  • rogyw
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rogyw created the topic: Timeout on submit, Thankyou page not displaying, submission saved and emailed

Hi,
Joomla 3.8.12 (and now 3.9.0)
PHP 7.1.20 (and now 7.1.23)
Breezing Forms Free build 931 (and was in previous version lite 930)
sh404sef / K2 / JCE / PWT ACL /

On clicking submit, form fields are validated correctly. The details are saved into the database and the email is sent. The end user sees browser is waiting for site to respond - but it times out. We get a 504 displayed from Cloudflare.

The only error I have seen generated in error log:

18/11/12 18:51:01 [error] 25110#25110: *3730 upstream timed out (110: Connection timed out) while reading response header from upstream, client: ***.***.***.***, server: *****.co.nz, request: "POST /subscribe HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.1-fpm.sock", host: "test.*****.co.nz", referrer: "https://test.*****.co.nz/subscribe"

Have tried turning off sh404sef, disabling sh404sef.
Have tried creating a new form - submit worked and thank you page displayed once. On trying again it does the same thing as the old form - 504 timeout.
#231856
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MarioPuco replied the topic: Timeout on submit, Thankyou page not displaying, submission saved and emailed

Hi,


Cloudflare servers do have certain complications attached to it, always....
It would be BEST if you contact Cloudflare support as they will have more information about this...maybe increasing max_execution_tim post_max_size inside your php.ini file will do.

Waiting for your feedback.

Regards,
Mario

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