Changes to the form not saving

  • ales.jamsek
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ales.jamsek created the topic: Changes to the form not saving

Hi,

today we noticed, that any changes we make to any of our forms are not beeing saved.

After clicking on "Save properties" button there is alert "Settings updated". After clicking on form "Save" link same message appears, but changes are not saved.

Only recent big change we made to our site was that we switched it to the https. Could that be the problem?

Our configuration is:
BreezingForms Pro version is 1.9.0 Stable (928)
Joomla version is 3.8.2
PHP version is 5.6.30

Best regards, Aleš Jamšek
#215827
  • anmarusic
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anmarusic replied the topic: Changes to the form not saving

Hi,

In breezing forms, whenever you change element you need to click save properties. And when you go to another element, change it and then save it again, if you try to preview it you will not see the changes, unless you hit this save button:

Your local changes will be discarded if you do not click save properties when transfering between elements. And all those localy saved properties will be lost if you do not hit the big save button as the image is pointing.

Regards,
Antonio
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anmarusic replied the topic: Changes to the form not saving

If you are sure you are getting this right.
Pls send us your backend credentials so we can check that out. You can send it to antonio.marusic@crosstec.org

Regards,
Antonio
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  • ales.jamsek
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ales.jamsek replied the topic: Changes to the form not saving

Thank you for your quick reply.

We managed to find the cause of our problems in the meantime - problem was with our server (lack of space in root folder due to some excessive backup process).

Thanks again and take care.
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  • anmarusic
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anmarusic replied the topic: Changes to the form not saving

I'm glad you managed to make it work, if you have any other issue pls do not hesitate to contact us.

Regards,
Antonio
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ozwest replied the topic: Changes to the form not saving

I am experiencing the same problem in particular in the form options I find that under the Admin Email, the setting reverts itself automatically to not send out emails. It is a drop down field. And also the email address that you put in on the first page when you create a form does not hold the value after saving. I do use both SAVING buttons to save.
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