TOPIC:

Webpage continiously re-loading 2 years 6 months ago #229510

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  • CalaMur
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Hello Support Team,
I'm building a new webpage, but regardless which template I use the page is continiously re-loading and generates a lot of hits or does not show up at all.
I tried the pulse, Kaiser and Natural Way template.
On my old page I dont have this issue at all.
Here are the settings from my old page, where it works:
Datenbanktyp mysql
Datenbankversion 5.5.5-10.1.34-MariaDB
Datenbankzeichensatz utf8_general_ci
Datenbankverbindungszeichensatz utf8mb4_general_ci
PHP-Version 7.0.31
Webserver Apache
PHP-Interface für den Webserver fpm-fcgi
Joomla!-Version Joomla! 3.8.11 Stable [ Amani ] 31-July-2018 14:00 GMT
Joomla!-Plattform-Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

These aer the settings of the new page where it does not work (as you can see the PHP version is sligthly different, not sure if this is important):
Datenbanktyp mysql
Datenbankversion 5.5.5-10.1.34-MariaDB
Datenbankzeichensatz utf8mb4_general_ci
Datenbankverbindungszeichensatz utf8mb4_general_ci
PHP-Version 7.1.20
Webserver Apache
PHP-Interface für den Webserver fpm-fcgi
Joomla!-Version Joomla! 3.8.11 Stable [ Amani ] 31-July-2018 14:00 GMT
Joomla!-Plattform-Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

On both pages I use Gantry 4.1.35

I checked already crosstec.org/en/forums/1-forums/117956-j...s-issues.html#208135 as mentioned in the "NATURAL WAY" UPDATE FOR PHP 7.X? thread. Code is as mentioned, but does not fix the problem.

Do you have any idea what I can do? Do you need more information from me?
Thank you very much for your support!
Alexander

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Webpage continiously re-loading 2 years 6 months ago #229521

  • DarkoCujic's Avatar
  • DarkoCujic
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Hey,

could you try to lower your PHP version to max 7.1.8. All the templates should work with that version, and I'm not really sure for PHP versions > 7.1.15.

Let me know if it works.

Kind regards,
Darko
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Webpage continiously re-loading 2 years 6 months ago #229692

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  • CalaMur
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Hello Darko,

Thank you for your feedback. In the meantime I changed the PHP Version 7.0.31. This is the version were it is working for the other two pages. Unfortunately this didn't solved the problem. I de-installed and re-installed Gantry; installed a template which is working for the other webpage and compared all settings 1-2-1.
I even installed the Gantry demo Template and there I get the same error. Therefore I think this is a Gantry problem.
Btw: The maintenance page is working fine; only the published page comes with the reload error.
Does anybody has any idea? I would really appreciate any input before I wipe the server and re-install Joomla.

Alexander

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Webpage continiously re-loading 2 years 6 months ago #229697

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  • DarkoCujic
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Hey,

could you try to completely remove anything Gantry related, download the version available at crosstec.de/gantry.zip and DO NOT update it. I think it should be version 4.1.33. The only difference that I can notice is the updated Gantry.

Let me know if it works.

Kind regards,
Darko
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Webpage continiously re-loading 2 years 6 months ago #229701

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  • CalaMur
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Hello Darko,

I did, now the Gantry version is 4.1.29 but it comes with the same error. During the de-instalation I got some error messages, but without any details.
Btw: The other two webpages run fine on 4.1.35.
Let me try to de-install Joomla.
I keep you in the loop.

Alexander

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Webpage continiously re-loading 2 years 6 months ago #229702

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  • CalaMur
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Hello Darko,

I re-installed Joomla and everything is working fine now.

Have a nice day!

Alexander

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