TOPIC:

Hello Support Team,
I'm building a new webpage, but regardless which template I use the page is continiously re-loading and generates a lot of hits or does not show up at all.
I tried the pulse, Kaiser and Natural Way template.
On my old page I dont have this issue at all.
Here are the settings from my old page, where it works:
Datenbanktyp mysql
Datenbankversion 5.5.5-10.1.34-MariaDB
Datenbankzeichensatz utf8_general_ci
Datenbankverbindungszeichensatz utf8mb4_general_ci
PHP-Version 7.0.31
Webserver Apache
PHP-Interface für den Webserver fpm-fcgi
Joomla!-Version Joomla! 3.8.11 Stable [ Amani ] 31-July-2018 14:00 GMT
Joomla!-Plattform-Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

These aer the settings of the new page where it does not work (as you can see the PHP version is sligthly different, not sure if this is important):
Datenbanktyp mysql
Datenbankversion 5.5.5-10.1.34-MariaDB
Datenbankzeichensatz utf8mb4_general_ci
Datenbankverbindungszeichensatz utf8mb4_general_ci
PHP-Version 7.1.20
Webserver Apache
PHP-Interface für den Webserver fpm-fcgi
Joomla!-Version Joomla! 3.8.11 Stable [ Amani ] 31-July-2018 14:00 GMT
Joomla!-Plattform-Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

On both pages I use Gantry 4.1.35

I checked already crosstec.org/en/forums/1-forums/117956-j...s-issues.html#208135 as mentioned in the "NATURAL WAY" UPDATE FOR PHP 7.X? thread. Code is as mentioned, but does not fix the problem.

Do you have any idea what I can do? Do you need more information from me?
Thank you very much for your support!
Alexander

Hey,

could you try to lower your PHP version to max 7.1.8. All the templates should work with that version, and I'm not really sure for PHP versions > 7.1.15.

Let me know if it works.

Kind regards,
Darko

Hello Darko,

Thank you for your feedback. In the meantime I changed the PHP Version 7.0.31. This is the version were it is working for the other two pages. Unfortunately this didn't solved the problem. I de-installed and re-installed Gantry; installed a template which is working for the other webpage and compared all settings 1-2-1.
I even installed the Gantry demo Template and there I get the same error. Therefore I think this is a Gantry problem.
Btw: The maintenance page is working fine; only the published page comes with the reload error.
Does anybody has any idea? I would really appreciate any input before I wipe the server and re-install Joomla.

Alexander

Hey,

could you try to completely remove anything Gantry related, download the version available at crosstec.de/gantry.zip and DO NOT update it. I think it should be version 4.1.33. The only difference that I can notice is the updated Gantry.

Let me know if it works.

Kind regards,
Darko

Hello Darko,

I did, now the Gantry version is 4.1.29 but it comes with the same error. During the de-instalation I got some error messages, but without any details.
Btw: The other two webpages run fine on 4.1.35.
Let me try to de-install Joomla.
I keep you in the loop.

Alexander

Hello Darko,

I re-installed Joomla and everything is working fine now.

Have a nice day!

Alexander