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Nach Update auf 1.9.0 Stable (build 930) weisse Seite bei Formularverwaltung 3 years 6 months ago #224460

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  • jobfactoryic
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Hallo Zusammen

Nach dem Update von BreezingForms 1.9.0 Stable (build 929) auf BreezingForms 1.9.0 Stable (build 930) erhalte ich nur noch eine weisse Seite bei "Formularverwaltung".

Verwende Joomla 3.8.6 mit PHP-Version 5.3.23. Kann leider keinen Link zur Website anbieten da es sich um ein Intranet handelt und somit nicht von aussen einsehbar ist.

Kennt jemand eine Lösung für dieses Problem?
Gruss
Andy

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Nach Update auf 1.9.0 Stable (build 930) weisse Seite bei Formularverwaltung 3 years 5 months ago #224642

  • marko.bosnjak
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Hey Andy,

sorry to answer you in English, but we are currently little short on German speaking supporters.
If I understood you correctly, you're getting a blank page upon form submission.
Did you install or update any other plugins, or the template? It could be a JavaScript collision.

I would suggest embedding the form inside an iFrame.
If you're linking your form directly with the Menu Item, please do the following:
Go to the Menu Item > Add Form tab > Run in iframe > Yes.
If you're embedding the form inside an article, please do the following:
Go to Extension > Plugins > BreezingForms > Use IFrames > Yes.

Test it out and let me know if it's working.

Regards,
Marko
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Nach Update auf 1.9.0 Stable (build 930) weisse Seite bei Formularverwaltung 3 years 5 months ago #224647

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  • jobfactoryic
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Hi Marko

Thanks for your help but you get me wrong.

After the update from BreezingForms 1.9.0 Stable (build 929) to BreezingForms 1.9.0 Stable (build 930) I get a blank screen when I click on "Manage Forms" in the backend. I did only update BreezingForms and Joomla from 3.8.5 to 3.8.6.

Regards,
Andy

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Nach Update auf 1.9.0 Stable (build 930) weisse Seite bei Formularverwaltung 3 years 5 months ago #224652

  • marko.bosnjak
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Hey Andy,

could you remove BF completely and then do a brand new installation? Perhaps, that will help.

Also, you're using a bit outdated version of PHP. There is PHP 7 already, so I would suggest that you do an update.

Let me know if any of these helped.

Regards,
Marko
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Last edit: Post by marko.bosnjak.

Nach Update auf 1.9.0 Stable (build 930) weisse Seite bei Formularverwaltung 3 years 5 months ago #224653

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  • jobfactoryic
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Hi Marko

What will happen when I remove BreezingForm completely? Will I loose all my forms?

Regards,
Andy

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Nach Update auf 1.9.0 Stable (build 930) weisse Seite bei Formularverwaltung 3 years 5 months ago #224655

  • marko.bosnjak
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Yep, you'll lose you forms.
But, you can save all of them before removing BF.
You can create packages and then export them. After reinstalling the component, you can install the forms back. Please, take a look at this article .
Let me know if you have anymore questions.

Regards,
Marko
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