TOPIC:

Captcha not working 1 month 3 weeks ago #261847

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  • tutonn
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Hi,
I am running the website from Plesk Obsidian server. I built a custom form.

The captcha is not working.
I cannot share the website link here, as it is still under development and not tighten the security features completely.

<name>Contentbuilder</name>
<creationDate>2020-05-28</creationDate>
...
<version>0.9.94 (build 255)</version>

My Joomla version is 3.9.26

Thanks in advance for your assistance.
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Last edit: Post by tutonn. Reason: Forgot to input my joomla version

Captcha not working 1 month 3 weeks ago #261855

  • Mirec's Avatar
  • Mirec
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Hi,

Could you please tell me which version of BF do you use?
Do you get any error messages?

Regards,
Mirko

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Captcha not working 1 month 3 weeks ago #261860

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  • tutonn
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Hi Mirko,
Thanks for your kind email/reply.
I am not using breezing forms.
I using content builder directly.

I do not get any error message. I think, the generated image might need some kind of server side extension, which is not activated in my hosting.

Please check this information given below:

1. ContentBuilder, version: 0.9.94 (build 255)

2. My Joomla version is 3.9.26

3. Server: Plesk Obsidian latest version

Thank you again.

Sincerely,

Imran Ahmed Tutonn.

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Captcha not working 1 month 3 weeks ago #261861

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Hi,

Which version of PHP are you using?

Could you please use this solution below :
crosstec.org/en/forums/39-contentbuilder...html?start=12#259164

My colleague fix it in this post :)

Let me know how it goes.

Regards,
Mirko
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Last edit: Post by Mirec. Reason: added update of solution

Captcha not working 1 month 3 weeks ago #261898

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  • tutonn
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Hi Mirko
Thanks for the assistance.
PHP 7.3.14

I just have replace the file from your colleague's file from the refence link that you have given earlier, but still no luck.

Is there any required extension in the server need to be activated?

Thanks in advance.

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Captcha not working 1 month 3 weeks ago #261899

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Hi,

this is weird, could you please check is disabled GD support (ttf) in your PHP settings. Some hosting companies turn it off but provide an option to turn it on in their settings

Please try to enable this and let me know the result!

Regards,
Mirko

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