TOPIC:

Problems with Forms in Safari, and Chrome 9 years 2 months ago #79345

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  • docmedia
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Hi there, I am experiencing problems with Breezing Forms drop-down lists in both Safari ( for Windows) and Chrome.

In Safari, I am unable to select any option from a drop-down list, either with my mouse (click) or manually using tab key and arrows.

In Chrome, I am able to select an option in the drop-down, however the mouse pointer gets really "jittery" and will not highlight the option I am hovering over.

I am wondering if the problem is being caused by an empty option (value) in my drop-down lists. For example I have 1;; as the first option in the list, so the field appears empty when the form loads. I do this so that no value appears (pre-loaded) in the form. Is this correct, or is there another way to display an empty value?

I only notice the errors in Safari, and Chrome. IE, Firefox and Opera all seem to work fine.

Link to form: docmedia.ca/sur/Back-to-School-Picnic-Registration/?view=form

Hope you can help. Thanks.

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Re: Problems with Forms in Safari, and Chrome 9 years 2 months ago #79387

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  • djhargrove
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hi docmedia I've sen this issue before its a java script conflict your having. did you enable "disable j query at conflict"?
also your template (i can guarantee it) is the issue, I see your using a joomlart template and its using the t3 framework, under your template you should have a setting to disable all extra java scripts disable it and see if the problem persists , if it doesn't its the template, if it does the its a plugin somewhere.

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Re: Problems with Forms in Safari, and Chrome 9 years 2 months ago #79398

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  • docmedia
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Hi there, and thanks for your response. I tried your suggestions selecting the "Disable jQuery on Conflict" , and also disable my recent plugins without success.

Then I tried switching my Breezing Forms Theme, and that fixed the problem, the drop-downs work properly on all of the pre-installed themes, but not on the purchased ( commercial) theme that I bought specifically for this project ( Ribbon) theme.

Can you help to troubleshoot the Ribbon Theme problem? Thanks again for the help.

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Re: Problems with Forms in Safari, and Chrome 9 years 2 months ago #79510

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sure can just do me a favor and change the template of the site just for that page to the stock template (either beez or one of the preinstalled ones) to that page I just need to test if its the theme or the template, I could also login for you as it would speed up the process of me diagnosing and correcting the issue for you.

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Re: Problems with Forms in Safari, and Chrome 9 years 2 months ago #79533

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  • docmedia
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Hi, I tried as you suggested, and assigned my form page to another joomla template - and still I was seeing the error with the drop-down lists. I tried a couple of different templates, and no luck.

I will PM you a login and password so you can take a look. Thanks.

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