TOPIC:

My Subscription 3 years 10 months ago #180835

  • Topic Author
  • Constr25
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  • Fresh Breezer
  • Fresh Breezer
  • Posts: 3
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I paid for my subscription but provided the wrong email address by accident. I now cannot activate what I bought and no one is answering my email to the "sales question" box or to the info email address. Can anyone help? How do I get either my subscription or a refund?
Thanks for your help.

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My Subscription 3 years 10 months ago #180849

  • TheMuffinMan's Avatar
  • TheMuffinMan
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  • Developer
  • Developer
  • Posts: 9747
  • Karma: 167
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Hi,

I enabled that other account with the wrong email. The username is 'constructioncapp'.
Please login and correct the email (or use a different one than you use now) in your profile.

Regards,
Markus

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My Subscription 3 years 10 months ago #180894

  • Topic Author
  • Constr25
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  • Fresh Breezer
  • Fresh Breezer
  • Posts: 3
  • Thanks: 0
Excellent. Thank you for your help!

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My Subscription 3 years 10 months ago #180926

  • Topic Author
  • Constr25
  • Offline
  • Fresh Breezer
  • Fresh Breezer
  • Posts: 3
  • Thanks: 0
So I am in my login page, but it tells me i didn't buy breezingforms. Can you send me the link or activation code to support@constructioncapp.com? Cheers

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My Subscription 3 years 10 months ago #180928

  • pedro81's Avatar
  • pedro81
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  • Ultimate Breezer
  • Ultimate Breezer
  • Posts: 15273
  • Karma: 287
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Hello,

you have two users registered in our system, the one you used now is a free user, when you have another account with the username constructioncapp that is the one with access to the downloads area.

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