TOPIC:

Possible bug - site background image not displayed 5 years 3 weeks ago #178804

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  • Gillian
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Hello,

I have a site in developement here: Beech Hill Shop which has a background image written into the css like this:
body {
  background-image: url("../images/background/hessian-bottom-shadow.png"), url("../images/background/hessian-top-shadow.png"), url("../images/background/background-option2b.jpg");
  background-position: left bottom, left top, 0 238px;
  background-repeat: repeat-x, repeat-x, repeat;
  background-color: #dcebff;
}

All pages display the hessian background images top and bottom but they do NOT display on the order form page here:
Christmas box order form

Which makes me believe this is a bug. Can you help, please?

Thank you.

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Possible bug - site background image not displayed 5 years 3 weeks ago #178824

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Hello,

If you check out my attachments you will see that "/christmas-box-order-form/" is added to your image path ( bad.jpg ), and that's why your background is not showing.
Why this is happening we can't really tell, but you could try adding Absolute path to your background-image CSS.

Instead :
background-image: url("../images/background/hessian-bottom-shadow.png")

try:
background-image: url("http://bhshop.dev2web.co.uk/images/background/hessian-bottom-shadow.png")

and so on....

Let us know if this worked for you.
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Last edit: Post by MarioPuco.

Possible bug - site background image not displayed 5 years 3 weeks ago #178829

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  • Gillian
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MarioPuco wrote: Hello,

Why this is happening we can't really tell, but you could try adding Absolute path to your background-image CSS.
try:

background-image: url("http://bhshop.dev2web.co.uk/images/background/hessian-bottom-shadow.png")


Hi Mario,

This option does work, although it is not ideal as I will have to change it each time I transfer the site from development to live (or back again).

However, in the site preview option when creating the form, the background images are shown. Please see my screenshot attached.

When I look at the page in Firebug I do not see the added "christmas-box-order-form" in the image URLs. See second screenshot attached.

Thank you,
Gillian
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Last edit: Post by Gillian. Reason: Added image

Possible bug - site background image not displayed 5 years 2 weeks ago #178834

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Further to my earlier reply, I think I'm getting somewhere:

The form was set up as a component on a hidden menu item with a text link to the form on the products page. Other items/pages on this hidden menu accessed via a text link display correctly. If you hover over the words "text link" on the products page you will see that the URL is ../christmas-box-order-form/view/form and not ../christmas-box-order-form

To test this, I set up a new item on the main menu for the Christmas Box order form and the page displays correctly.

However, as I don't want access to this form on the main menu, I created a new menu on the products page, below the existing text link, inserted using Modules Anywhere. Now when accessing the form by clicking the menu link the form displays correctly.

So, in summary, it would appear that the form will only display correctly if it is accessed directly via a menu link and not if accessed via a text link to a menu item.

It might be worth adding a note to this effect in your documentation in case someone else tries to do this.

Regards,
Gillian

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Possible bug - site background image not displayed 5 years 2 weeks ago #178835

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Hello,

I can't see an issue now. It's showing good both on Chrome and Firefox with Relative paths...
Have you changed anything in the meanwhile ?
Check out my attach.
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Possible bug - site background image not displayed 5 years 2 weeks ago #178846

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Hey Gillian,

Thank you for your input regarding this issue. I will pass this to our developers.
We are glad you worked it out.

Regards,

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