Excel Export Issue

  • jbfraser
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jbfraser created the topic: Excel Export Issue

Thanks for a great product. I had things working great on a development site. I then moved the web site to a totally different server to go live. All works great EXCEPT the excel export but the excel export is a very important part of our system and there is now excel code written around that exported excel sheet. Now when I attempt to export I get "This site can’t be reached The webpage at tipofwnc.org/reportlist/export/13?type=x...t=raw&tmpl=component might be temporarily down or it may have moved permanently to a new web address.
I tried reinstalling the content builder component. I assume this is some sort of directory or permission issue since I literally copied the entire working site from one location to another but I'm not sure what it is. Is there a temp directory that it uses or a path that gets written into a config somewhere that I need to change for the new server?
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jbfraser replied the topic: Excel Export Issue

I think I found what it was - on the new server, in the PHP extensions, the ZIP extension was disabled. I enabled this and it started working. Shear miracle I found it. File downloaded fine and no more ERR_INVALID_RESPONSE. Thought I'd post what I found in case it's helpful to anyone else.
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mihaela replied the topic: Excel Export Issue


I'm really glad that you have managed to find what was causing the Excel export not to work and that it is now working for you.

Thank you for sharing the solution with the community.

Best regards,

Moderators: ForumSupporttomeperica
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