CB sends mailback to "me@gmail.com" but not to {EmailField}

  • hverdel
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hverdel created the topic: CB sends mailback to "me@gmail.com" but not to {EmailField}

I'm using CB only on this.

For our society guest users can submit data. With that they supply their email address to which the mailback email should be sent.
The field "Recipients" (Email templates->Users) contains a reference to the user email field and to my own (fixed) email address. They are separated by a semi colon only (no blanks): "{EigenaarEmail};me@gmail.com".
"EigenaarEmail" is the name of the field in the CB Data Storage.

The mailback email is sent to me (at my actual email address) as intended, but the submitting user does not receive email.

Any ideas on what may go wrong here or what i could check or improve?
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