Form Help

TOPIC:

Form don't work after update 3 days 14 hours ago #281434

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  • gasonline
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Hello,

I updated BreezingForms to last v1.9.1 Stable (build 943) in my Joomla 3.10.11 and now when submit a form, the last page which is the thank you page opens in a popup and loads and loads non-stop repeatedly and very fast until the ok button on the popup is clicked,... and the mail is not sent.

That popup now has an Ok button,... this thank you page before the update loaded normally on the form site and the email was sent.

Can you give me some help with this?

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Form don't work after update 3 days 9 hours ago #281457

  • TheMuffinMan's Avatar
  • TheMuffinMan
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Hi,

did you upgrade to PHP8 or anything else alongside the BF update?

Regards,
Markus

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Form don't work after update 2 days 7 hours ago #281485

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  • gasonline
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No,

I only updated Joomla 3.10.10 to 3.10.11 and BreezingForms to last 1.9.1 Stable (build 943).

The mails do arrive,... they take some time but they do arrive,... the problem is that the popup that keeps loading,... each time it loads it generates an e-mail.

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Form don't work after update 2 days 4 hours ago #281508

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Hi,

if the email sending takes that long, I would check your Joomla! email settings. If possible try to use SMTP in the Joomla setup and use the same login data that you use with your email program to connect (should be an email address with the same domain part as your website).

Can you also please post a screenshot of that popup with the ok button? Sounds like you have the one-page-form feature enabled.

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