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Discount code for PayPal and Missing email notification but received payment. 5 months 1 day ago #268897

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I have a form on my client's website that is working great. They have come across a snag, a one-off if you will. They asked about a discount code that would eliminate the need for the payment but will send the registration and info.

Is this possible? We are using a Paypal processor with a 100.00 minimum deposit.

Here is the form: camptuckabatchee.org/camps/camper-registration

Also, of the registrations which are working great and show up in the records, 7 have paid via Paypal, but no email notification was received with the registration information. The client thinks it is because multiple registrations were sent from the same email, but different kid info. The data is there, the payment was received and confirmed by Paypal, but no email with the registration.a

Looking forward to your reply.

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Discount code for PayPal and Missing email notification but received payment. 5 months 22 hours ago #268914

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Hi,

you can add textfield for this.
E.g. if someone has a coupon code, then paypal button can be turned off, and submit button is turn off for registation. Is this ok for you?
If yes, I will create a small example for you

no email notification was received with the registration information.

Do you have enabled mail notification if your form?
And mail notification in paypal button (paypal button->properties->email on successful payment)?

Regards,
Tihana

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Discount code for PayPal and Missing email notification but received payment. 5 months 16 hours ago #268941

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Hello,

Yes, I have notifications turned on. I am receiving them for the most part, only some are not showing the verification info nor being emailed.

Please give me an example. I believe this would work.

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Discount code for PayPal and Missing email notification but received payment. 5 months 15 hours ago #268947

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Hi,

do you have enable Send email notification to Administators in Users->Manage->options?

Ok, I will create a small example for discount, give me some time

Regards,
Tihana

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Discount code for PayPal and Missing email notification but received payment. 5 months 15 hours ago #268950

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Hi,

I create a small example for you.

File Attachment:

File Name: testtihana2.zip
File Size:8 KB

Please download->unzip and install it (BF->Configuration->Package installer->select xml file->Install package). After that you will see form in Manage forms with name test32

1) I added textfield with name code, paypal button, and custom submit button.

2)in custom submit button->Advanced->Actionscript->check Custom->check Library->and select ff_validatesubmit

3) In textfield->properties->Validation->check Custom->and put:
function ff_code_validation(element, message)
{
     if (element.value == "ABC123" || element.value=='')
     {
          return '';
     }
     return 'Please enter a valid discount code';
} // ff_code_validation
In my example discount code is ABC123 replace it with yours.
code is name of textfield (not title)

3) in form->Advanced->Visibility rules I added this:
turn on element paypal if code isnot ABC123
turn off element submit if code isnot ABC123
turn on element submit if code is ABC123
turn off element paypal if code is ABC123
ABC123 replace with your discount code.

The example works on this way:
if textfield code is empty or not ABC123 paypal button is showed.
If textfield code has code ABC123 submit button is here, paypal is off

I hope I explained it well

If you need more help, please let me know

Regards,
Tihana
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Discount code for PayPal and Missing email notification but received payment. 5 months 14 hours ago #268960

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Yes, I have email notifications turned on. You are missing the point. Only a handful of registrations didn't get an email, but they were paid via PayPal. In the record, the PayPal transaction is blank, but the client received a payment. These are the transactions that didn't send an email to admin. She only new because she received the payment from PayPal. I have attached the data (personal information removed).

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