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Uncaught ReferenceError: grecaptcha is not defined 1 year 3 months ago #266945

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Apparently all of a sudden all forms no longer work on 2 different websites and the console shows the error: Uncaught ReferenceError: grecaptcha is not defined.

An invisible captcha is defined and entered.

Does anyone have an idea why this can be and how it can be fixed?

Thank you!

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Uncaught ReferenceError: grecaptcha is not defined 1 year 3 months ago #266946

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Hi,

I have a question: you are using only invisible recaptcha?

Regards,
Tihana

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Uncaught ReferenceError: grecaptcha is not defined 1 year 3 months ago #266948

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Yes, i used invisible recaptcha only at these pages.

Kinds regard, Marco

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Uncaught ReferenceError: grecaptcha is not defined 1 year 3 months ago #266949

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Hi,

use V2 keys for this, and please test it with different templates.
Go to Extensions->Templates, and test any other template.

Let me know the result

Regards,
Tihana

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Uncaught ReferenceError: grecaptcha is not defined 1 year 3 months ago #266951

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Hi Tihana,

i changed the captcha to visible, same same. I can´t change the theme as easy, so i check an other option / extention for the formulars on these websites.

Thank you!

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Uncaught ReferenceError: grecaptcha is not defined 1 year 3 months ago #266952

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Hi,

invisible or visible, please use keys for V2 (probably you already used it). :)

In extensions->Manage->Templates->use protostar or Breez, for example (just for test), and then get back to your wanted template :)

Regards,
Tihana

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