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when the mobile form activate there is no register of users 1 year 6 months ago #258326

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  • fractalcorp
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When I activated the mobile form, the users are not register in the database. What could be the issue?

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when the mobile form activate there is no register of users 1 year 6 months ago #258342

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Hi,

I have a questions:
1) is this registration form working normally on mobile as on desktop, just no register in the database?
2) which version of BF are you using?
3) which version of PHP are you using?

Regards,
Tihana

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when the mobile form activate there is no register of users 1 year 6 months ago #258372

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Hello Tihana

1) is this registration form working normally on mobile as on desktop, just no register in the database?
On desktop it is register in the DB, on mobile, there is not register in the DB.

2) which version of BF are you using?
1.9.1 Stable (937)Pro version

3) which version of PHP are you using?
PHP Version 7.2.34

The issue is that if I select mobile forms, it shows the form like I want but not register any user :(You have to go to desktop in order to register in the DB

Thanks a lot!
Eli

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when the mobile form activate there is no register of users 1 year 6 months ago #258376

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Hi,

could you please update BF version to the latest (BF 1.9.1 build 941), and PHP to 7.4?

After that check if this works ok on mobile forms.

Waiting for your feedback

Regards,
Tihana

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when the mobile form activate there is no register of users 1 year 3 months ago #262085

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If I put 7.4 PHP the Joomla site is not visible, with 7.3 I'm still not getting records from mobile forms. What else should I do?

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when the mobile form activate there is no register of users 1 year 3 months ago #262086

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Hi,

my colleague is on holiday, I need completely investigate this and I will back to you as soon as possible and try to find the best soluction.

Regards,
Mirko
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Last edit: Post by Mirec.
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