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TOPIC:

when the mobile form activate there is no register of users 1 week 1 day ago #258326

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  • fractalcorp
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When I activated the mobile form, the users are not register in the database. What could be the issue?

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when the mobile form activate there is no register of users 1 week 46 minutes ago #258342

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  • tihana.krivic
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Hi,

I have a questions:
1) is this registration form working normally on mobile as on desktop, just no register in the database?
2) which version of BF are you using?
3) which version of PHP are you using?

Regards,
Tihana

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when the mobile form activate there is no register of users 6 days 16 hours ago #258372

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Hello Tihana

1) is this registration form working normally on mobile as on desktop, just no register in the database?
On desktop it is register in the DB, on mobile, there is not register in the DB.

2) which version of BF are you using?
1.9.1 Stable (937)Pro version

3) which version of PHP are you using?
PHP Version 7.2.34

The issue is that if I select mobile forms, it shows the form like I want but not register any user :(You have to go to desktop in order to register in the DB

Thanks a lot!
Eli

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when the mobile form activate there is no register of users 6 days 15 hours ago #258376

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Hi,

could you please update BF version to the latest (BF 1.9.1 build 941), and PHP to 7.4?

After that check if this works ok on mobile forms.

Waiting for your feedback

Regards,
Tihana

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