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When I click the submit button, it doesn't show records and sends no email. 3 weeks 2 days ago #245202

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  • AMai
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I have just created my form and when I submitted my test form, it doesn't send out an email to me and does not show in the "Manage Records" tab. Would anyone tell me what I am doing for that thing to happen.

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When I click the submit button, it doesn't show records and sends no email. 3 weeks 2 days ago #245205

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  • TheMuffinMan
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Hi,

are you running the form as plugin within an article and the joomla cache is turned on? If yes, then you might need our small plugin CacheControl that you can use to turn off caching for the affected page with the form.

So if you made sure you have the kind of setup as mentioned above, please get CacheControl:

extensions.joomla.org/extension/core-enh...rmance/cachecontrol/

Please download, install and enable plugin and follow the quick start guide in the link's description.

A basic rule to exclude caching would e.g.

option=com_content&id=X

Where X is the ID of the article where the form resides.

Regards,
Markus

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When I click the submit button, it doesn't show records and sends no email. 3 weeks 2 days ago #245208

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  • AMai
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Hello TheMuffinMan,
I am not using the form inside an article. I think it is the settings I am using, but don't know which one. When I create another test form, it works, but when I use this form, it doesn't do anything. Do you want me to send pictures of my form config?

Anthony

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When I click the submit button, it doesn't show records and sends no email. 3 weeks 2 days ago #245211

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Also it doesn't send me emails when I made the testing form.

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When I click the submit button, it doesn't show records and sends no email. 3 weeks 2 days ago #245214

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Hm, of course you can send me a screenshot but better would be a link to the form so I can check myself.

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When I click the submit button, it doesn't show records and sends no email. 3 weeks 2 days ago #245219

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  • AMai
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Thanks for the quick reply!
Here is the link:
bit.ly/3fQ9REm

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