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Form stopped sending emails

  • Johnaston
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Johnaston created the topic: Form stopped sending emails

Hi after upgrading my PHP my contact form stopped sending me emails but the zap task is still ok any idea why after working for two years it would stop send me email notification?
here is a extract from my sits error log with site details removed

Summary / Statistics / Logs', I see the following PHP warning:
[Mon Jan 07 08: 49: 39.056940 2019] [lsapi: notice] [pid 1: tid 1399[client ] [host vera-natura.net] Backend log: PHP Warning: count (): Parameter must be an array or an object that implements Countable in /home/--/domains/vera-natura.net/public_html/plugins/system/analyticsanyway/lib/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 68 \ n, referer: vera-natura.net/contact-details


Thanks
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MarioPuco replied the topic: Form stopped sending emails

ello there,

Can you please check if you are running Joomla Cache on your website ?

You can check it System > Global Config. > System > Cache Settings > System Cache > and set it to "Off".

If you were using Cache so far, try to disable it / delete your cache and try to re-submit the form.

Waiting for your feedback.

Regards,
Mario

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Johnaston replied the topic: Form stopped sending emails

Hello Mario,
Happy New year and thank you for replying my System Cache was set to off but I now know what has stopped my form from sending me emails its Joomla version 3.9.1 when I updated my site to this version that's when the email stopped working.
I restored the previous version and all is fine I will try and ask joomla for help because I dont understand why this has stopped or where to start looking.
thanks again but its obviously not a Proform issue.
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MarioPuco replied the topic: Form stopped sending emails

Hey there,

Now you said Proform 2 times now, and I'm confused...
Are you reffering to BreezingForms or 3rd party component called ProForms ?
If this is about ProForms than I have to inform you that we don't support 3rd party components...

If this is about BreezingForms than follow this article on how to create a package with your form : crosstec.org/en/support/online-documenta...ted/94-packages.html

.zip it and attach it to your next post.

Regards,
Mario

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Johnaston replied the topic: Form stopped sending emails

File Attachment:

File Name: contactform.zip
File Size:8 KB

File Attachment:

File Name: contactform.zip
File Size:8 KB
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MarioPuco replied the topic: Form stopped sending emails

Hi,

I just tested your form and it's working fine on my localhost.
Can you try to create a basic form and publish it live on your site jsut to see if it will work ?
Also please check this article on how to debug your forms : crosstec.org/en/blog/934-how-to-1-debugg...ur-forms-e-mail.html

Regards,
Mario

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