TOPIC:

Not receiving form emails 1 week 6 days ago #267646

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  • veronica.blocodesign@gmail.com
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Hi,
Since October 2021 I have not been receiving emails from the email forms. They are backed up but not emailing and the site user doesn't see nothing after fill it.
It's a joomla site.
What could have happened?
Thanks.

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Not receiving form emails 1 week 6 days ago #267647

  • tihana.krivic's Avatar
  • tihana.krivic
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Hi,

which version of joomla and php are you using?

Regards,
Tihana

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Not receiving form emails 1 week 6 days ago #267650

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  • veronica.blocodesign@gmail.com
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Joomla! Version Joomla! 3.10.4
and
PHP Version 7.4.27

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Not receiving form emails 1 week 6 days ago #267654

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  • tihana.krivic
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Hi,

in global configuration, as mailer set SMTP instead of php mailer, add information for SMTP click on button send test mail, if everything is ok, you will receive test email.

Then test again your form

If you still have a problem, come back here to me :)

Regards,
Tihana
The following user(s) said Thank You: veronica.blocodesign@gmail.com

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Not receiving form emails 6 days 3 hours ago #267862

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  • veronica.blocodesign@gmail.com
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Ok, look like it's working. Thanks.!

But one of the forms still sending a message error, after fill, although it is send us the email notification
.

Let me chek this ...

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Not receiving form emails 3 days 8 hours ago #267926

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Hi,

ok, waiting for your feedback :)

Regards,
Tihana

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