TOPIC:

Joomla update keeps attempting to install Pro instead of free 1 month 1 day ago #248482

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  • Gillian
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A couple of years ago, Crosstec gave me access to a beta version of BreezingForms Pro to test out a bug fix. I installed this on about three sites, even though before this I was using the Free version.

Until recently, updates to the latest Pro version went ahead, but now, a Pro key is required.

I don't have a Pro account so I installed the latest version of BreezingForms Free version.
I did not uninstall the Pro version first as I did not want to lose the forms I have created.

Here is a screenshot of the update I installed on 10th September:



Today I have discovered that it is trying to install the Pro version again:



What do I need to do to stop this? Thank you.
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Last edit: Post by Gillian. Reason: Image not showing

Joomla update keeps attempting to install Pro instead of free 1 month 1 day ago #248484

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Hi,

please remove the update sites in the joomla settings for breezingforms.
I assume there are 2 now.
After you removed them, please install it manually again. This should fix it for future updates.

Regards,
Markus

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Joomla update keeps attempting to install Pro instead of free 3 weeks 6 days ago #248716

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TheMuffinMan wrote:
please remove the update sites in the joomla settings for breezingforms.
I assume there are 2 now.
After you removed them, please install it manually again. This should fix it for future updates.


Unfortunately not.

Today I did as you suggested, deleted the update sites, then installed the free version at 11:50. At 16:00 when I logged in to the site again, it is again trying to update the Pro version. See the step-by-step screenshots I took as I went along, just in case:

Removed the update sites in Joomla:

I removed the two update sites and then discovered another one for sysbreezingforms and removed that one as well.

Located BreezingForms Free on my PC:


Installed the free version:


This afternoon:


Could there be a file in administrator/components/com_breezingforms that I could delete manually to help with this issue?
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Joomla update keeps attempting to install Pro instead of free 2 weeks 5 days ago #249092

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  • Gillian
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Please can you try and fix this? I have several websites that I keep needing to reinstall the free version instead of the Pro version.

Thank you.

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Joomla update keeps attempting to install Pro instead of free 2 weeks 5 days ago #249097

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Hi,

can you please send me admin temporary admin access?
I ask because I tested this very carefully and couldn't repeat this behavior on my dev machine at that time: mbopp@evolutio-it.com

I will catch up with the email backlog tomorrow as I had serveral exams for certifications (today has been the last one) alongside the regular update development, so I cannot promise an immediate solution.

Thanks & Regards,
Markus

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Last edit: Post by TheMuffinMan.

Joomla update keeps attempting to install Pro instead of free 2 weeks 4 days ago #249168

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Hi, I've sent you super user access to one of my development sites where I'm getting this problem.

Hope the exams went well.

Thanks.

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