Picture/Logo in Mailback Emails are broken

  • markuubvrd
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markuubvrd created the topic: Picture/Logo in Mailback Emails are broken

Dear Support Team,

we have the Problem that the Picture/Logos in the Mailback Emails are broken.
It is a Custom Email made through Tools > Source Code in Editor as HTML, see Attachment.

We don't know what to do anymore, can you please help us.

Kind Regards,
Martin
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mihaela replied the topic: Picture/Logo in Mailback Emails are broken

Hello,

The picture/logo that you are referring to is not a file that is being uploaded in the form, but a picture that you have added to the form, am I right?
Have you put an absolute or relative URL?

Please try to add a picture like this upload.wikimedia.org/wikipedia/commons/t...1200px-SNice.svg.png to the email and let me know whether that worked.

Regards,

Mihaela
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markuubvrd replied the topic: Picture/Logo in Mailback Emails are broken

Hello Mihaela,

Yes you are correct it is a picture, how can i upload it?
I have tried both, but even if i put in an absolute URL it changes it to relative URL as soon as I saved it.

I don'twant the logo as something separat, it has to be embedded in the E-mail.

Regards,
Martin
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markuubvrd replied the topic: Picture/Logo in Mailback Emails are broken

Hello Mihaela,

if you mean with uploaded if it is uploaded in the Joomla Media, then yes, it is uploaded in the Joomla Media.

Regard,
Martin
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Eddy.vh replied the topic: Picture/Logo in Mailback Emails are broken

Hello.

You must configure your editor so that it does not modify absolute URLs.

For example, with JCE Editor, we can create a profile only for BreezingForms and set it to include absolute URLs.

Regards,
Eddy
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markuubvrd replied the topic: Picture/Logo in Mailback Emails are broken

Hello Eddy,

many thanks, I have changed the editor here now to JCE Editor as well and made a Profile wich is for the component breezingforms, but unfortunatelly this didn't have the expected result. It is still changing them to relativ URL's.

Martin
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