Problems after upgrading to Joomla! 3.9.6

  • asesoriasit
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asesoriasit created the topic: Problems after upgrading to Joomla! 3.9.6

Hi, I upgraded my Joomla! to 3.9.6 and BF is not working properly. When I Create a form it shows an empty page. The Recaptcha is not working in my other forms and the upload function neither as you can see in this form here:
lasallenorandino.org/trabaje

I tried created it again but it shows the blank page, any ideas, please?
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Eddy.vh replied the topic: Problems after upgrading to Joomla! 3.9.6

Hello.

I tested the form on the given link. It seems to work, the captcha in any case works well and the form has been sent!

Regards
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asesoriasit replied the topic: Problems after upgrading to Joomla! 3.9.6

Sorry I have created a new form with other component because the page went blank and my client was really upset.

The link you can check is: lasallenorandino.org/trabaje

And there is an old form that used to work well but now is not doing anything:
lasallenorandino.org/contacto/buzon-de-sugerencias-virtual

I really appreciate your help, I have used BF for a long time ago and I don´t want to change it because of this issues.

Thanks!!
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MarioPuco replied the topic: Problems after upgrading to Joomla! 3.9.6

Hi,

A so called "White Screen" is in general a PHP error and could have multiple reasons. In order to help you with this kind of error we need some further information.

Can you provide me with your PHP error log so I can check it out please ?

Please try to run the form in iFrame and see whether it changes anything ?

If you're linking your form directly with the Menu Item, please do the following:
Go to the Menu Item > Add Form tab > Run in iframe > Yes.

If you're embedding the form inside an article, please do the following:
Go to Extension > Plugins > BreezingForms > Use IFrames > Yes.

Also I think you will need to set your iFrame height to 100% so your form is rendered properly.
Go to your forms Advance Options > More Options > Autoheight iFrame and set it to "on" + set the width to 100% also.

Let me know if any of this helped.

Regards,
Mario

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