ReCaptcha don´t work

  • zahmundzornig
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zahmundzornig created the topic: ReCaptcha don´t work

We work a lot with breezing forms and had no problems to configure the forms on most sites. But on www.joomlaexperte.com/kontakt/view/form
we have a problem with Google reCaptcha. We don´t know whats going wrong. Keys are generated, Joomla plugin is active.

It would be great if you can check the form.

Thank you!
Michael
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mihaela replied the topic: ReCaptcha don´t work

Hello,

Which BreezingForms version are you using at that site?
Please try to update breezingForms to the latest version and let me know whether that resolves the issue.

Regards,

Mihaela
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  • zahmundzornig
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zahmundzornig replied the topic: ReCaptcha don´t work

Hi Mihaela,

thank you for your reply.
Latest Version: BreezingForms 1.9.0 Stable (build 931)
Updated the latest Version a hour ago.
Joomla 3.9.4.

Everything is updated.
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mihaela replied the topic: ReCaptcha don´t work

Ok.

In that case could you please try to clear cache to see whether this is a caching issue.

Go to Joomla > System. Clear Cache and Clear Expired Cache.
Check if you are running Joomla Cache on your website .
You can check it System > Global Config. > System > Cache Settings > System Cache > and set it to "Off".

Let me know the result.

Regards,

Mihaela
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zahmundzornig replied the topic: ReCaptcha don´t work

Cache and Expired Care are cleared. System Cache is off. Browser cache cleared. Reload, but Captcha is still missing.
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mihaela replied the topic: ReCaptcha don´t work

Hello again,

In that case, can you please try to run your form that doesn't work in iframe and see whether it makes a difference.

If you're linking your form directly with the Menu Item, please do the following:
Go to the Menu Item > Add Form tab > Run in iframe > Yes.

If you're embedding the form inside an article, please do the following:
Go to Extension > Plugins > BreezingForms > Use IFrames > Yes.

Also, I think you will need to set your iFrame height to 100% so your form is rendered properly.
Go to your forms Advance Options > More Options > Autoheight iFrame and set it to "on" + set the width to 100% also.

One more thing, can you please try to create a new test form on that site with ReCaptcha to see whether the issue is form related? Don't forget to enter the necessarry keys.

Let me know the result.

Regards,

Mihaela
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