No longer receiving notification e-mails

  • ari3232
  • Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 25
  • Thank you received: 0

ari3232 created the topic: No longer receiving notification e-mails

I have a form my client has been using for a long time. The client receives the notification e-mail to three different e-mail addresses (not on the same server). I haven't changed anything on the form and suddenly they're not receiving notifications to any of the e-mail addresses. I believe they may be having problems with the other forms as well. Please advise.
#233958
  • Posts: 5332
  • Karma: 113
  • Thank you received: 493

MarioPuco replied the topic: No longer receiving notification e-mails

Hi,

What version of Joomla and BF are you using ?

Can you please check if you are running Joomla Cache on your website ?

You can check it System > Global Config. > System > Cache Settings > System Cache > and set it to "Off".

If you were using Cache so far, try to disable it / delete your cache and try to re-submit the form.

Waiting for your feedback.

Regards,
Mario

Satisfied with our Support ?
PayPal Tip
===============================================
Need to renew Pro Support?
Buy Here!
===============================================
Satisfied?
Consider a membership!
===============================================
Like us on Facebook
===============================================
#234002
  • ari3232
  • Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 25
  • Thank you received: 0

ari3232 replied the topic: No longer receiving notification e-mails

I believe I'm using the most updated versions. I have caching disabled. I found out we're having issues with some of the other forms, too. Please advise.
#234077
  • Posts: 5332
  • Karma: 113
  • Thank you received: 493

MarioPuco replied the topic: No longer receiving notification e-mails

Hey,

Can you send me your login information to support@crosstec.org so I can check this out for your plesse ?
Will get back to you ASAP.

Regards,
Mario

Satisfied with our Support ?
PayPal Tip
===============================================
Need to renew Pro Support?
Buy Here!
===============================================
Satisfied?
Consider a membership!
===============================================
Like us on Facebook
===============================================
#234084
Moderators: ForumSupporttomeperica
Time to create page: 0.055 seconds

Community Reward

Help us to create new extensions and plugins! With only $5 you help us a lot and get unlimited download access to all of our products, professional support and even more. Get your reward now!

Read More Here

News and Updates

Get informed about new downloads, updates and more in our News and Updates newsletter.

All Extensions Subscription

Get 1 year access to all of our current and future products and 1 year of professional support -- 99€

No support per domain or website installation limits! Includes all of our current and future Joomla!® extensions, Joomla!® templates for the duration of your membership. This means, by purchasing an All Extensions Subscription you'll have it all covered!

Get it from here

3rd Party Discount - 25% Off

We help you to keep your costs under control. If you are a new member and purchased a form building tool from a different form vendor, then you'll get a 25% discount on our subscription plans.

How to receive the discount:

Send us a quick email to sales@crosstec.org with a proof of purchase (for example a paypal receipt), await payment instructions and enjoy your membership!

Community Reward

Help us to create new extensions and plugins! With only $5 you help us a lot and get unlimited download access to all of our products, professional support and even more. Get your reward now!

Read More Here