Problem mit reCaptcha

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helli created the topic: Problem mit reCaptcha

Ich habe in einem Formular reCaptcha eingebaut. Aber auf dem Kundenserver bekomme ich in der Javascript-Konsole die Fehlermeldung: "reCAPTCHA couldn't find user-provided function: ghostery" und es wird kein reCaptcha angezeigt. Das Formular wird auch nicht abgeschickt. Siehe reCaptcha-Schlüssel etc. sind alle korrekt eingetragen.

Wie kann ich Abhilfe schaffen?
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mihaela replied the topic: Problem mit reCaptcha

Hello,

I hope that we can continue in English since we don't have German speaking support member at the moment.

Does the same problem occurs when the form is Previewed in backend or reCaptcha is displayed properly there?

Regards,

Mihaela
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helli replied the topic: Problem mit reCaptcha

Problem solved. The Ghostery-Plugin for Firefox has blocked the reCaptcha from Google, because of "Trackingcode Google analytics".
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mihaela replied the topic: Problem mit reCaptcha

Hello,

I'm glad that you have resolved the issue and that reCaptcha is now properly displayed.

Regards,

Mihaela
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