Form submission emails

  • gavdpol
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gavdpol created the topic: Form submission emails

How do you link email addresses to different people based on who submits the form to allow for PDF submissions to the required parties?

For example, we have 10 different sites that can be submitting forms for clients, and each site has a manager and social worker attached to it, how can both the manager and social worker get a confirmation email upon form submission?
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MarioPuco replied the topic: Form submission emails

Hello,

Please check this article, and let me know if this is what you need : crosstec.org/en/support/online-documenta...ly-to-addresses.html

If you need multiple emails for 1 select-list choice you can add them like this :

{NAME-OF-SELECT: dept1 > department1@company.com; department001@company.com , dept2 > department2@company.com; department002@company.com }

Rgds,
Mario

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#228461
  • gavdpol
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gavdpol replied the topic: Form submission emails

So we tried this format but unfortunately it isn't working for us when we use two emails. With one email it is being correctly sent, but when we add the second, it doesn't send any emails. I've just used example emails for everyone below, could you please explain what the correct format would be?

{Manager: Carmen Hermanys > example@umich.edu; giepstudents@haven.org.za , Chantal Leng > example@umich.edu; giepstudents@haven.org.za , Charmain Botha > example@umich.edu; giepstudents@haven.org.za , Chrislene Sadan > example@umich.edu; giepstudents@haven.org.za , Eugene Zwaan > example@umich.edu; giepstudents@haven.org.za , GeorgeNarkedien > example@umich.edu; giepstudents@haven.org.za , Kevin Alexander > example@umich.edu; giepstudents@haven.org.za , Lionel Adams > example@umich.edu; giepstudents@haven.org.za , Pius Okiror > example@umich.edu; giepstudents@haven.org.za , Sheila Jacobs > example@umich.edu; giepstudents@haven.org.za}
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MarioPuco replied the topic: Form submission emails

Hello,

Can you try to format the double email addresses like this :

{NAME-OF-SELECT: dept1 > department1@company.com| department001@company.com , dept2 > department2@company.com| department002@company.com }

Let me know if this worked.

Rgds,
Mario

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#228497
  • gavdpol
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gavdpol replied the topic: Form submission emails

That didn't work either unfortunately, do you know what else it could be?
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MarioPuco replied the topic: Form submission emails

Hello,

I just tested this and it's working fine with pipe ( | ) separator for multiple addresses.
[b]Select List[/b] 

name : mario
List :
0;Title1;dept1
0;Title2;value2
0;Title3;value3

Mail recipient(s) {mario: dept1 > mario.puco@mail.com|pucho76@mail.com}

I'm sending you a form with this example, you just need to replace mail@mail.com|mail2@mail.com with valid emails.

Let me know if this worked.

Rgds,
Mario

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